BBB Business Review

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This business is not BBB accredited.

Auction House, Inc.

Phone: (925) 498-6590 2085 San Ramon Valley Blvd, San Ramon, CA 94583 View Additional Email Addresses http://www.aauctionhouse.net ! There is an alert on Auction House, Inc. !


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Description

This company offers auctions, consignment, antiques, and estate sales. Auction House takes general consignments from the community and only sells those items using the "LIVE AUCTION" format. We provide an alternative to consignment stores, Craigslist and internet auctions.
We feature a wide variety of items including estates, jewelry, furniture, antiques, collectables and unique "one of a kind" items. Our auction schedule and all of our items are showcased on our website.
We are open for consignors and buyers Monday thru Friday 9 am to 4 pm and on Saturdays by appointment.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Auction House, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 13, 2011 Business started: 08/10/2010 Business started locally: 08/10/2010 Business incorporated 08/10/2010 in CA
Type of Entity

Corporation

Business Management
Mr. Gary Gapp, Owner Mr. Damon Casapico, Owner
Contact Information
Principal: Mr. Gary Gapp, Owner
Number of Employees

2

Business Category

Auctioneers

Service Area
This business service area covers the bay area.
Out of Business

Although the web site for Auction House states they are on hiatus, BBB was informed on November 5, 2015 that the company ceased operations.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.