BBB Accredited Business sinceAdditional Locations
Phone: (877) 881-0947 Fax: (415) 738-7772 182 Howard St. #830, San Francisco, CA 94105
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This company offers online sales of consumer software.
Rocketlawyer.com is an online platform for legal document services.
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A BBB Accredited Business since
BBB has determined that Rocket Lawyer Incorporated meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Rocket Lawyer Incorporated include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 158 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||50|
|Total Closed Complaints||158|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Type of Entity
Business ManagementMr. Charles Moore, Founder and Chairman Mr. Paul Bussi, VP of Sales Mrs. Amanda Wolfe, Billing Supervisor
Number of Employees
Attorneys Referral Service Legal Information Services Legal Forms
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview