BBB Business Review

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BBB Accredited Business since

Lerner Poole, LLP

Phone: (415) 391-6000 Fax: (415) 391-6011 535 Pacific Ave  2nd Floor, San Francisco, CA 94133 http://www.cafamilylaw.com


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Description

Lerner-Poole, LLP is a full service family law firm representing individuals in divorce and child custody proceedings. We also draft and review prenuptial agreements. We represent individuals in San Francisco and the surrounding counties.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Lerner Poole, LLP meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Lerner Poole, LLP include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Lerner Poole, LLP
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 25, 2008 Business started: 05/30/1980 Business started locally: 05/30/1980 Business incorporated 01/01/2008 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bar Association of California
180 Howard St, San Francisco CA 94105
www.calbar.org
Phone Number: (800) 843-9053

Business Management
Ms. Esther R. Lerner, Owner Ms. Stacey Poole, Partner
Contact Information
Principal: Ms. Esther R. Lerner, Owner
Number of Employees

5

Business Category

Attorneys & Lawyers

Alternate Business Names
Lerner & Poole, LLP
Products & Services

Legal services representing individuals in family law matters, including divorce, legal separation, child custody, and support matters. Esther Lerner and Stacey Poole are Certified Family Law Specialists with a combined 45+ years combined experience.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.