BBB Accredited Business since

Collins Management Company

Phone: (510) 262-1795 Fax: (510) 262-1797 500 Alfred Nobel Dr Ste 250, Hercules, CA 94547 View Additional Web Addresses

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Collins Management Company was founded in 1989 with the purpose of providing customer service to Homeowner Associations. After two decades in business, our purpose has not changed. This company offers home owners association full management services, including property and financial management.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Collins Management Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Collins Management Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 25, 2007 Business started: 01/01/1989 Business started locally: 01/01/1989 Business incorporated 09/10/1999 in CA
Type of Entity


Business Management
Mr. Paul Collins, President
Contact Information
Principal: Mr. Paul Collins, President
Number of Employees


Business Category

Association Management Associations Management Consultants

Service Area
This business service area covers the bay area.
Alternate Business Names
ClearView Realty

Additional Locations

  • 500 Alfred Nobel Dr Ste 250

    Hercules, CA 94547 (510) 262-1795


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

11/10/2014 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: Company refuses to make repairs to leased apartment.

Desired Settlement: DesiredSettlementID: Other (requires explanation) Make necessary repairs to leased apartment.

Business Response: Initial Business Response /* (1000, 5, 2014/09/22) */ ******* Management does not provide management for rentals. We have an affiliate company, Clearview Realty, that provides rental services. Mr. ******** has been advised of this and the fact that we have communicated to the owner the issues. It is up to the owner to make repairs to the air conditioner. We will follow up with the owner and MR. ********. Consumer Response /* (-5, 10, 2014/11/10) */ Can I have this complaint deleted? Business Response /* (450, 12, 2014/11/10) */ 11-10-14 Sent via email: It was resolved

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Collins Management Company
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)