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BBB Accredited Business since

Wild Rose Care Home

Phone: (707) 695-2937 View Additional Phone Numbers 2564 Hardies Ln, Santa Rosa, CA 95403 View Additional Email Addresses http://www.wildrosecarehome.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Wild Rose Care Home is an assisted living facility for the elderly located in Santa Rosa, California. Our assisted living facility cares for seniors with memory loss, physical challenges and limited independence.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Wild Rose Care Home meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Wild Rose Care Home include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Wild Rose Care Home
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 10, 2010 Business started: 01/01/1996 Business started locally: 01/01/1996
Type of Entity

Sole Proprietorship

Business Management
Ms. Mary Garcia, Administrator
Contact Information
Principal: Ms. Mary Garcia, Administrator
Number of Employees

7

Business Category

Assisted Living Centers & Adult Family Homes Senior Home Care

Service Area
This business service area covers: Bay Area
Products & Services

Wild Rose Care Home provides assisted living care to the elderly. Our trained staff assist our senior residents with the daily activities of living. For instance, our caregivers provide incontinence care and manage medications.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.