For Consumers
BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.
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BBB Accreditation Pet Alert, LLC has been a BBB Accredited business since September 2008. This means it supports BBB's services to the public and meets our BBB Accreditation standards. |
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BBB Rating for Pet Alert, LLCBased on BBB files, Pet Alert, LLC has a BBB Rating of A- on a scale from A+ to F. Reasons for this rating include:
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Business Contact and Profile for Pet Alert, LLC |
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| Name: | Pet Alert, LLC |
| Phone: | (877) 738-8686 |
| Address: | Oakley, CA 94561 |
| Website: | www.findtoto.com |
| Original Business Start Date: | August 2007 |
| Principal: | Mr. Dustin Sterlino, Owner |
| Customer Contact: | Mr. Dustin Sterlino, Owner - (877) 738-8686 |
| Employees: | 4 |
| Type of Business: | Animal Registration & Identification |
| BBB Accreditation: | Pet Alert, LLC is a BBB Accredited business. |
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Products and Services of Pet Alert, LLCThis company offers animal emergency services. |
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Additional Locations and Phone Numbers
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Customer Complaint History for Pet Alert, LLCWhen considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB processed a total of 4 complaints about Pet Alert, LLC in the last 36 months, our standard reporting period. Of the total of 4 complaints closed in 36 months, 4 were closed in the last year.
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BBB Program Participation Pet Alert, LLC participates in the BBBOnLine Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes. |
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Government Actions BBB has no information regarding government actions at this time. |
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Advertising Review BBB has no information regarding advertising review at this time. |
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BBB Copyright and Reporting Policy As a matter of policy, BBB does not endorse any product, service or business. If you choose to do business with Pet Alert, LLC, please let them know that you contacted BBB for a BBB Reliability Report. ID: 305200 |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: BBB Accreditation standards - This means BBB has determined that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public. BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: Advertising Issues - Claims alleging print or electronic media advertised claims or practices misrepresent the service or product offer. |
| BBB Definition: Sales Practice Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements. |
| BBB Definition: Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: arbitration - http://www.dr.bbb.org/ComSenseAlt/bindArb.asp |
| BBB Definition: BBBOnLine - A national BBB dispute resolution program offered to companies who transact business via the Internet and allows the company to display BBBOnLine Reliability Seal. Refer to https://www.bbbonline.org/reliability/Rel_EN.asp for a fuller description of the program and eligibility requirements. |
| BBB Definition: arbitration - http://www.dr.bbb.org/ComSenseAlt/bindArb.asp |
| BBB Definition: BBBOnLine - A national BBB dispute resolution program offered to companies who transact business via the Internet and allows the company to display BBBOnLine Reliability Seal. Refer to https://www.bbbonline.org/reliability/Rel_EN.asp for a fuller description of the program and eligibility requirements. |
| BBB Definition: arbitration - http://www.dr.bbb.org/ComSenseAlt/bindArb.asp |
| BBB Definition: BBBOnLine - A national BBB dispute resolution program offered to companies who transact business via the Internet and allows the company to display BBBOnLine Reliability Seal. Refer to https://www.bbbonline.org/reliability/Rel_EN.asp for a fuller description of the program and eligibility requirements. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
