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BBB Business Review

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BBB Accredited Business since

A-1 Guaranteed Heating & Air Conditioning, Inc

Phone: (707) 645-0734 Fax: (707) 649-2701 View Additional Phone Numbers 1768 Broadway St, Vallejo, CA 94589

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We are a full service Heating & Air Company which is also involved in Home Performance to make your home more Energy Efficient.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that A-1 Guaranteed Heating & Air Conditioning, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on A-1 Guaranteed Heating & Air Conditioning, Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 09, 1998 Business started: 02/01/1996 Business started locally: 02/01/1996 Business incorporated 12/29/2003 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Dr, Sacramento CA 95827
Phone Number: (800) 321-2752

Type of Entity


Business Management
Mr. Richard Hiteshew, Owner Mrs. Krissy Hiteshew, Vice President
Contact Information
Customer Contact: Mrs. Krissy Hiteshew, Vice President
Principal: Mr. Richard Hiteshew, Owner
Number of Employees


Business Category

Air Conditioning Contractors & Systems Heating Contractors Heating & Air Conditioning

Refund and Exchange Policy
You will receive a five year parts & labor warranty on any new installation as well as 100% customer satisfaction. If for any reason within the first year, you aren't satisfied with your new system - we will 'make it right' or we will remove the system and gladly refund 100% of your investment.
Service Area
This business service area covers: Solano, Napa and Contra Costa counties.
Products & Services

Heating & Air Conditioning
Duct Sealing
Indoor Air Quality


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.