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BBB Accredited Business since

Just-In Time Home Services

Phone: (707) 827-6004 Fax: (707) 827-6005 PO Box 2749, Sebastopol, CA 95473

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We are a family owned & operated HVAC, plumbing, septic and sewer & drain service company. We offer service, repairs and installations for residential and light commercial customers here in beautiful Sonoma County.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Just-In Time Home Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Just-In Time Home Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 23, 2012 Business started: 01/03/2012 Business started locally: 01/03/2012
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Dr, Sacramento CA 95827
Phone Number: (800) 321-2752

Type of Entity


Business Management
Mr. Justin Cicairos, Owner Ms. Kirsten Cicairos, Office Manager
Contact Information
Principal: Mr. Justin Cicairos, Owner
Customer Contact: Ms. Kirsten Cicairos, Office Manager
Number of Employees


Business Category

Air conditioning & Heating Contractors - Residential Heating & Air Conditioning - Filters Air Conditioning Equipment - Room Units Septic Tanks - Treatment Supplies Air Conditioning Repair Air Conditioning Systems - Cleaning Heat Sealing Heating Equipment & Systems Cleaning & Repair Septic Tanks & Systems Cleaning Heating Equipment Furnace Cleaning Plumbers Plumbing Drains & Sewer Cleaning Septic Tanks & Systems Contractors & Dealers Water Heaters - Repairing

Refund and Exchange Policy
Warranties on services available, determined on type of service provided.
Service Area
This business service area covers: Sebastopol, Cotati, Healdsburg, Petaluma, Rohnert Park, Santa Rosa, Graton, Bodega Bay, Forestville, Monte Rio, Rio Nido, Windsor, Guerneville, bloomfield, Valley Ford, Bodega, Graton, Penngrove
Alternate Business Names
Just in Time, Inc.
Products & Services

Trenchless sewer & water line replacements. Heating, A/C, plumbing and septic repair/replacements/installations. Video camera inspections and drain cleaning services.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.