BBB Accredited Business since 10/25/2012
Phone: (415) 766-6900Fax: (415) 296-9007111 Sutter St Fl 12, San Francisco, CA 94104-4541
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Tapjoy is a mobile advertising and monetization platform whose Mobile Value Exchange┬® model allows users to select personalized advertisements with which to engage for virtual rewards or premium content.
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A BBB Accredited Business since 10/25/2012
BBB has determined that Tapjoy meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Tapjoy's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 193 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||40|
|Billing / Collection Issues||2|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||85|
|Total Closed Complaints||193|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Tapjoy
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Incorporated: October 2006, DE
Contact InformationPrincipal: Mr. Steve Wadsworth (CEO)Customer Contact: Mr. Brett Nicholson (VP, Operations)
Advertising - Mobile