BBB Business Review

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BBB Accredited Business since 10/25/2012

Tapjoy

Phone: (415) 766-6900Fax: (415) 296-9007111 Sutter St Fl 12, San FranciscoCA 94104-4541

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Description

Tapjoy is a mobile advertising and monetization platform whose Mobile Value Exchange® model allows users to select personalized advertisements with which to engage for virtual rewards or premium content.

Request a Quote

Request a quote from Tapjoy.

BBB Accreditation

A BBB Accredited Business since 10/25/2012

BBB has determined that Tapjoy meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Tapjoy's rating include:

  • 257 complaints filed against business

Factors that raised Tapjoy's rating include:

  • Length of time business has been operating.
  • Response to 257 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

257 complaints closed with BBB in last 3 years | 124 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues49
Billing / Collection Issues2
Delivery Issues90
Guarantee / Warranty Issues2
Problems with Product / Service114
Total Closed Complaints 257

Customer Reviews Summary Read customer reviews

4 Customer Reviews Customer Reviews on Tapjoy

Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 4 Customer Reviews

Additional Information

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BBB file opened: 08/15/2008Business started: 10/12/2006
Type of Entity

Corporation

Incorporated: October 2006, DE

Contact Information
Principal: Mr. Steve Wadsworth (CEO)Customer Contact: Mr. Brett Nicholson (VP, Operations)
Number of Employees

265

Business Category

Advertising - Mobile

Alternate Business Names
OfferPal Media

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.