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BBB Accredited Business since 05/16/2011

Independent Adoption Center (Headquarters)

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(925) 827-2229View Additional Phone NumbersOne Concord Center 2300 Clayton Rd. STE 1150, ConcordCA 94520

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Description

IAC is a full service adoption agency focused on infant domestic adoptions. The agency promotes completely open adoptions with a comprehensive set of services for both birth and adoptive families. The IAC also provides home study services.

BBB Accreditation

A BBB Accredited Business since 05/16/2011

BBB has determined that Independent Adoption Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Independent Adoption Center's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Additional Information

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BBB file opened: 06/28/1990Business started: 09/01/1982
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 075202328 for this company.

Type: Community Care Licensing Division

Check License Status: Click here to view license info

Please note that governmental licensing information may not be current.

Type of Entity

Corporation

Incorporated: October 1982, CA

Contact Information
Principal: Ms. Ann Wrixon (Executive Director)Mr. Ryan Schwab (National Director Marketing)
Number of Employees

53

Business Category

Adoption Services

Products & Services

This company offers Open adoption services, domestic adoption services, homestudies, and pregnancy counseling.

Hours of Operation
Mon: 09:00 AM to 05:00 PMTue: 09:00 AM to 05:00 PMWed: 09:00 AM to 05:00 PMThu: 09:00 AM to 05:00 PMFri: 09:00 AM to 05:00 PM
Service Area

This business service area covers California.

Alternate Business Names
IAC