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          Floodbusters Inc has 1 locations, listed below.

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            Business ProfileforFloodbusters Inc

            Waterproofing Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 5/16/2016

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            This business provides basement waterproofing services.

            Business Details

            BBB File Opened:
            7/11/2011
            Years in Business:
            35
            Business Started:
            5/1/1988
            Business Started Locally:
            5/1/1988
            Date of New Ownership:
            5/1/1988
            Business Incorporated:
            1/3/1992
            Accredited Since:
            5/16/2016
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Basement Systems - The Floodbusters, Inc
            Business Management
            • Mr. Henry French IV, Owner/President
            Contact Information

            Principal

            • Mr. Richard Wentworth, Owner

            Customer Contact

            • Mr. Richard Wentworth, Owner
            Additional Contact Information

            Phone Numbers

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Nancy K

            01/04/2023

            1/3/2023 - I made an appointment with Floodbusters Basement and met with Mark, the salesman for Floodbusters to look my basement water issue. Mark explained to me what his company could do to repair the issue. Mark provided me with a proposal for job that would cost $4,610.00. I gave Mark a check in the amount of $1,400 for the deposit. 1/4/2023, I called Floodbusters and explained to Rick I had issues with this job and that I wanted to change the job. Rick came to my residence and explained what they could the job do for an additional $11,840.00. The total price for the job would be $16,000. I explained to Rick I was not in agreement with the price change, and I did not want to go through with the job. Rick told me he would put the job on hold. I spoke to Rick and ask for my deposit back, but he told me he cashed my deposit and ignored my request to not do the job. I drove to Floodbusters to pick up a check for $1,400.00. A man from the company gave me a check for $1,400.0 from their company checking account, however the check was dated Jan 9, 2022. The checking account had no money in the account. I would like to get my deposit of $1,400.00 back. This company is not professional. It is not a reputable company. I would not recommend anyone doing any business with this company. Rick and Craig are the owners of the company. The outside of this company is shabby. The building and lot for Floodbusters Basement appears to be closed and not in business.

            Local BBB

            BBB of Greater Maryland

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