Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Well Guardian Corporation has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Well Guardian Corporation

      8831 Satyr Hill Rd STE 104A Baltimore, MD 21234-2306

      BBB Accredited Business
    • Well Guardian Corporation

      PO Box 5073 Timonium, MD 21094-5073

      BBB Accredited Business

    Business ProfileforWell Guardian Corporation

    Well Inspection
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/28/2011

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers an annual service agreement (warranty) for homeowner's well water systems, and testing of water and yield for real estate transactions.

    Business Details

    This is a multi-location business.

    Find a Location

    Well Guardian Corporation has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Well Guardian Corporation

        8831 Satyr Hill Rd STE 104A Baltimore, MD 21234-2306

        BBB Accredited Business
      • Well Guardian Corporation

        PO Box 5073 Timonium, MD 21094-5073

        BBB Accredited Business
      Location of This Business
      8831 Satyr Hill Rd STE 104A, Baltimore, MD 21234-2306
      BBB File Opened:
      7/1/2002
      Years in Business:
      21
      Business Started:
      6/30/2002
      Business Incorporated:
      6/26/2002
      Accredited Since:
      2/28/2011
      Type of Entity:
      Corporation
      Alternate Business Name
      • Well Water Security Alliance, Inc.
      • Wel Gard
      Contact Information

      Principal

      • Mr. Gary Baker, President

      Customer Contact

      • Mr. Gary Baker, President
      • Mr. Tom Bray, Sales Associate
      Additional Contact Information

      Fax Numbers

      • (410) 630-6900
        Primary Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/15/2021

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      4/08/2021 we obtained the warranty. 7 Months after we started to have water issues, Welgard came out performed testes, gave supplemental water, hotel accommodations and replaced the well pump. They then concluded a new well is needed, they had soil test done to pull permits, as they were pulling permits to drill a new well, I had advised we pulled one over a year go when building the basement, so we had pulled well permits and other permits due to COVID in case we had a need for it. Welgard denied me days before the drilling company was scheduled to come out due to having a permit on file from October 2020 and I was left with no water and a huge bill I did not have the fund for. My concern is they started work. did all the necessary tests to turn me down last minute stating it was "pre-existing". We had water for over a year with no issues with 6 people living in the home. There is no way we lived this long without water. We are requesting a refund for the well drilling that welgard had promised per the contract attached and signed.
      Read More

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Greater Maryland

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.