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Find a Location

The Greenwood Group has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Greenwood Group

      1370 W North Ave Ste 100 Packard Building Baltimore, MD 21217-3536

    • The Greenwood Group

      1370 North Ave Baltimore, MD 21217

    • The Greenwood Group

      1030 E Patapsco Ave Brooklyn, MD 21225-2229

    Business ProfileforThe Greenwood Group

    Towing Company
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers automobile auctions, automobile financial services, and towing services.

    Business Details

    This is a multi-location business.

    Find a Location

    The Greenwood Group has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Greenwood Group

        1370 W North Ave Ste 100 Packard Building Baltimore, MD 21217-3536

      • The Greenwood Group

        1370 North Ave Baltimore, MD 21217

      • The Greenwood Group

        1030 E Patapsco Ave Brooklyn, MD 21225-2229

      Location of This Business
      1370 W North Ave Ste 100 Packard Building, Baltimore, MD 21217-3536
      BBB File Opened:
      8/1/1985
      Years in Business:
      80
      Business Started:
      6/1/1943
      Business Incorporated:
      6/14/1961
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Greenwood Towing and Driveaway Service, Inc.
      • Greenwood Garage
      • Greenwood Recovery, Inc.
      Business Management
      • Mr. Sherif Eizeldin, General Manager
      Contact Information

      Principal

      • Scott Wright, General Manager

      Customer Contact

      • Mr. Burton E. Greenwood Jr., President
      • Mr. Sherif Eizeldin, General Manager
      • Scott Wright, General Manager
      Additional Contact Information

      Fax Numbers

      • (410) 523-8336
        Primary Fax
      • (410) 728-2528
        Other Fax

      Phone Numbers

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/01/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      *********** finance company repossessed my car on 12/21, I paid the same day to pick my car up. The tow company Greenwood Recovery in Baltimore MD said that I could not come the same day I had to make an appointment for the next day. When I arrived to pick my car up it appeared to be in the same condition before getting repossessed. After driving off the lot my car was shaking really bad and my dashboard lit up with messages, I turned right around and asked them why it was doing such? they told me to fill out a paper detailing what was happening. The lady in the window said drive it for 10 min and it should be fine. My car was completely ruined, I took it to the mechanic and he said my Tire Rod was bent by towing. I almost died driving home, it never stopped shaking, I was already on the beltway. And when I finally did get home I noticed my Mercedes emblem missing from my tire. I filed a claim with *********** immediately and they did not care at all, I explained to them this is the company that you have contracted out ruining peoples cars... The denied my claim and wouldn't send me the pics or video Greenwood Recovery has refused to send me pics and video as well.

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Chyna J.

      1 star

      11/29/2021

      My car was towed from my apartment complex for being "illegally parked". When I arrived to greenwood I asked to see the photos of it being illegally parked, the lady showed me one picture partially showing my vehicle, I asked to see the rest she said that's the managers option. I also explained my car was parked crooked because of how the car parked next to me was parked. He printed out the same photo I had already seen I asked to see the rest, he stated it was the only one he had after I had seen it was more on her computer screen and then stated " well that's all your getting". I called and spoke with someone at my apartment complex they had gotten another picture from them and said my car was mostly in the parking spot just crooked. Unfortunately the car I was parked next to had left by the time they came to get my vehicle. The manager told his employee he was no longer ******* to me to resolve the issue and to pay. I called the police for assistance in seeing the photos and getting my vehicle the manager again refused. I asked for information to contact someone over seeing him and he told the officer he was the owner. I was there for an hour while he was refusing to talk with me. I am due to have my baby in 2 days and missed my appointment due to this. I paid the 260.00 just so I wouldn't miss my next appointment and needed my car. Also my receipt says my car was towed at 2:10 and in the lot at 2:13 my complex is 15 minutes away from the towing lot.

      The Greenwood Group Response

      02/14/2022

      Your vehicle, a 1997 Subaru Legacy w/NY tag # ******** was being impounded for failure to display a parking pass. You come out before we left while the vehicle was still on the property but hooked to the tow truck. By law we must offer you a Drop Fee and release the vehicle on the property. The impound fee for Baltimore City is $300.00. The Drop Fee price is 50% of the impound fee or $150.00. Everything that Greenwood Towing did regarding your vehicle was in accordance with the law. Greenwood Towing does not engage in predatory practices, farm money or wash money. In order to give you a proper receipt you must give us a valid drivers license which you refused to do at the scene.

      Customer Response

      02/15/2022

      You have the wrong info that is not my car not what happened. I would like to be contacted about this matter

      Local BBB

      BBB of Greater Maryland

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