This Business is not BBB Accredited
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United Property Tax Consultants is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
United Property Tax Consultants website includes an image of an outdated BBB Torch logo, implying an affiliation with BBB. This business is not accredited by this BBB and our policies prohibit such a reference. The concerns have been referred to the Council of Better Business Bureaus for further follow up.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered United Property Tax Consultants' rating include:
- 9 complaints filed against business
- Failure to respond to 7 complaints filed against business.
- Failure to be transparent about ownership, location, or products/services offered.
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
- Failure to have a required competency license.
- Unauthorized use of BBB name or trademarks
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||6|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||9|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on United Property Tax Consultants
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB business review.BBB file opened: 12/24/1991Business started: 01/01/1989
Licensing, Bonding or Registration
On March 26, 2015, BBB requested the business to clarify the nature of its business, provide updated licensing information, and address a pattern of complaints. This information was not provided. As a result the BBB may not have current information regarding United Property Tax Consultants.
BBB was unable to find current Tax Preparer licenses for the employees of the business.
Some the questions asked by BBB were regarding
- Updated contact information for the business
- Is the company still in business or relocated.
- Documentation of consumers' appeals
- Terms, conditions, or limitation during the appeal process
Also, BBB noted a pattern of complaints concerning:
- Allegations that consumers paid the owner of the company to appeal their property tax and did not see any results
- Difficulty communicating with the business
BBB will continue to monitor the company and periodically update this information based on our review.
Type of Entity
Limited Liability Corporation
Contact InformationPrincipal: Mr. William R. Franklin (Owner/President)Mr. Mark Gurman (Tax Consultant)Mr. George Motto (Tax Consultant)Mr. Dick Rainford (Tax Consultant)Mr. John Scoone (Tax Consultant)
Number of Employees
Taxes - Property Tax Consultants, Yacht Charter Broker, Taxes - Consultants & Representatives
Products & Services
This company appraises residential properties and represents home owners at property tax hearings in order to achieve lower property taxes for their client.