BBB Accredited Business since 07/15/2012
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A BBB Accredited Business since 07/15/2012
BBB has determined that New and Used Pools, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered New and Used Pools, Inc.'s rating include:
- Length of time business has been operating.
Factors that raised New and Used Pools, Inc.'s rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 5 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||5|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||5|
If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB business review.BBB file opened: 07/11/2012Business started: 12/01/2010
Type of Entity
Incorporated: January 2011, MD
Business ManagementPrincipal: Robert Kane
Contact InformationMr. Barry Kane (Office Manager)Mrs. Edeltruda Kane (Owner)
Number of Employees
Swimming Pool Service & Repair, Swimming Pools - Maintenance, Swimming Pools- Above Ground, Swimming Pool Cover Sales & Service
Products & Services
This company offers repair, service & refurbishing of on-ground and above-ground swimming pools.