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BBB Accredited Business since 07/15/2012

New and Used Pools, Inc.

Find a Location

Phone: (443) 288-3588Fax: (410) 969-23903258 Normandy Woods Dr, Suite E, Ellicott CityMD 21043-4199 Send email to New and Used Pools, Inc.

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BBB Accreditation

A BBB Accredited Business since 07/15/2012

BBB has determined that New and Used Pools, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered New and Used Pools, Inc.'s rating include:

  • Length of time business has been operating.

Factors that raised New and Used Pools, Inc.'s rating include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 5 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

5 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service5
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 5

Additional Information

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BBB file opened: 07/11/2012Business started: 12/01/2010
Type of Entity

Corporation

Incorporated: January 2011, MD

Business Management
Principal: Robert Kane
Contact Information
Mr. Barry Kane (Office Manager)Mrs. Edeltruda Kane (Owner)
Number of Employees

2

Business Category

Swimming Pool Service & Repair, Swimming Pools - Maintenance, Swimming Pools- Above Ground, Swimming Pool Cover Sales & Service

Products & Services

This company offers repair, service & refurbishing of on-ground and above-ground swimming pools.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.