BBB Accredited Business since 02/08/2011
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A BBB Accredited Business since 02/08/2011
BBB has determined that Anthony & Sylvan Pools meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Anthony & Sylvan Pools' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 15 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Guarantee / Warranty Issues||2|
|Problems with Product / Service||13|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Total Closed Complaints||15|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Anthony & Sylvan Pools
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB business review.BBB file opened: 02/01/1994Business started: 02/01/1961
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Dept. of Labor, Licensing & Regulation (dllr)
500 N Calvert St Ste 401
BBB records show a license number of 95872 for this company, issued by Dept. of Labor, Licensing & Regulation (dllr). Their web address is http://www.dllr.state.md.us/license/. The expiration date of this license is 11/30/2015. This license is in the name of Alan Walker.Type: Maryland Home Improvement Commission
Check License Status: http://www.dllr.state.md.us/license/mhic/?95872
Please note that governmental licensing information may not be current.
Type of Entity
Incorporated: July 1997, OH
Contact InformationCustomer Contact: Mr. Alan Walker (VP of Operations)Mr. Tom Casey (VP Sales)Mr. Neil Coyne (Director of Operations - East Coast)Ms. Jen Holinsky (Service Manager)Mr. Todd Ill (Director of Operations - Washington, DC)Ms. Fran Lewis (Office Manager)Mr. Rolf Ryden (Sales Manager)Mr. Jim Woody (Construction Manager)
Number of Employees
Swimming Pool Contractors, Dealers, Design, Swimming Pools - Private, Swimming Pool Manufacturers & Distributors, Swimming Pools - Maintenance, Swimming Pool Service & Repair, Swimming Pool Equipment & Supplies, Swimming Pool Cover Sales & Service, Swimming Pool Enclosures, Swimming Pools & Hot Tubs
Products & Services
This company offers designging and building in-ground concrete and fiberglass swimming pools as well as pool renovation services. They also offer pool cleaning and repair services in the Northeast market.