BBB Business Review

What is a BBB Business Review?

BBB Accredited Business since 02/08/2011

Anthony & Sylvan Pools

Find a Location

(301) 490-1919View Additional Phone Numbers8260 Preston Ct # 1, JessupMD 20794-9676 Send email to Anthony & Sylvan Pools

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since 02/08/2011

BBB has determined that Anthony & Sylvan Pools meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Anthony & Sylvan Pools' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 15 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

15 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint TypeTotal Closed Complaints
Guarantee / Warranty Issues2
Problems with Product / Service13
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 15

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Anthony & Sylvan Pools

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top

If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB business review.

BBB file opened: 02/01/1994Business started: 02/01/1961
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Dept. of Labor, Licensing & Regulation (dllr)
500 N Calvert St Ste 401
Baltimore, MD21202
(410) 230-6001
http://www.dllr.state.md.us/license/

BBB records show a license number of 95872 for this company, issued by Dept. of Labor, Licensing & Regulation (dllr). Their web address is http://www.dllr.state.md.us/license/. The expiration date of this license is 11/30/2015. This license is in the name of Alan Walker.

Type: Maryland Home Improvement Commission

Check License Status: http://www.dllr.state.md.us/license/mhic/?95872

Please note that governmental licensing information may not be current.

Type of Entity

Corporation

Incorporated: July 1997, OH

Contact Information
Customer Contact: Mr. Alan Walker (VP of Operations)Mr. Tom Casey (VP Sales)Mr. Neil Coyne (Director of Operations - East Coast)Ms. Jen Holinsky (Service Manager)Mr. Todd Ill (Director of Operations - Washington, DC)Ms. Fran Lewis (Office Manager)Mr. Rolf Ryden (Sales Manager)Mr. Jim Woody (Construction Manager)
Number of Employees

54

Business Category

Swimming Pool Contractors, Dealers, Design, Swimming Pools - Private, Swimming Pool Manufacturers & Distributors, Swimming Pools - Maintenance, Swimming Pool Service & Repair, Swimming Pool Equipment & Supplies, Swimming Pool Cover Sales & Service, Swimming Pool Enclosures, Swimming Pools & Hot Tubs

Products & Services

This company offers designging and building in-ground concrete and fiberglass swimming pools as well as pool renovation services. They also offer pool cleaning and repair services in the Northeast market.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.