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BBB Accredited Business since 03/10/2010
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Our mission is to spread solar power to the rooftops of America and to ensure that its customers get the most out of their solar panels: the most energy generated, the most electricity savings, the most beneficial environmental impact.
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A BBB Accredited Business since 03/10/2010
BBB has determined that Direct Energy Solar meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Direct Energy Solar's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 15 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||11|
|Billing / Collection Issues||0|
|Total Closed Complaints||15|
Customer Reviews Summary Read customer reviews
6 Customer Reviews Customer Reviews on Direct Energy Solar
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||6 Customer Reviews|
If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB business review.BBB file opened: 10/28/2009Business started: 09/01/2007
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Dept. of Labor, Licensing & Regulation (dllr)
500 N Calvert St Ste 401
Baltimore, MD 21202
BBB records show a license number of 126447 for this company, issued by Dept. of Labor, Licensing & Regulation (dllr). Their web address is http://www.dllr.state.md.us/license/. The expiration date of this license is 08/21/2016.Type: Maryland Home Improvement Commission
Check License Status: http://www.dllr.state.md.us/license/mhic/?
Please note that governmental licensing information may not be current.
Type of Entity
Incorporated: October 2009, MD
Contact InformationPrincipal: Direct Energy Customer Contact: Mr. Joshua Hensler (Marketing & Social Media Manager)Ms. Diane Embrey (Customer Care Mgr)Mr. Jose Ramos (EVP and Chief Marketing Officer)
Number of Employees
Solar Energy System Design & Installation, Solar Energy Equipment & Systems Dealers, Solar Energy Products Service & Repair, Contractors - Solar Energy
Products & Services
This company offers design and installation of residential and small commercial solar panel systems and is also an aggregator of solar renewal energy credits (SRECS).
Serving the Mid-Atlantic region: PA, NJ, VA, MD, DE, and DC.