BBB Business Review

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BBB Accredited Business since 12/14/2015

HS Technology Group

Phone: (888) 466-3723Fax: (410) 427-7222View Additional Phone Numbers1215 Greenwood Rd, BaltimoreMD 21208-3609 Send email to HS Technology GroupView Additional Web Addresses



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Description

HST's Mission Statement

To help our clients enrich their daily living by simplifying the technology they use to secure and enhance their lives with the most efficient products available.

BBB Accreditation

A BBB Accredited Business since 12/14/2015

BBB has determined that HS Technology Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised HS Technology Group's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 3 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues2
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on HS Technology Group

Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1 Customer Review

Additional Information

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If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB business review.

BBB file opened: 03/23/2009Business started: 03/23/2009
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 107-472 for this company. The expiration date of this license is 01/31/2019.

Type: Security Systems Agency License

Type of Entity

Corporation

Incorporated: March 2009, MD

Business Management
Principal: Mr. Stuart Forchheimer (President/CTO)Mr. Mark Recene (VP Sales & Marketing)Mr. Mark Shane (VP Technical Services)
Contact Information
Ms. Nancy Elliott (Office Manager)
Number of Employees

10

Business Category

Security Control Equipment & System Monitors, Energy Management & Conservation Consultant, Home Automation

Products & Services

This business provides technology products, including Security Systems, Access Control, Video Surveillance, Intercom Systems, Home Automation Systems, Lutron Lighting and Shade Control, Audio/Visual, Home Theaters, Sports Simulators and much more

Hours of Operation

MONDAY - FRIDAY 8:30AM - 5:00pm, SATURDAY BY APPOINTMENT

Refund and Exchange Policy

We want you to be happy, we strive for 100 % customer satisfaction. We will do our best to accommodate you should you wish to exchange a product we have uninstalled that was new in box. (In some cases their may be a small restocking fee).

Alternate Business Names
Homesafe Security Systems, Inc

Customer Review Rating plus BBB Rating Summary

HS Technology Group has received 5.0 out of 5 stars based on 1 Customer Review and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.