BBB Business Review

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BBB Accredited Business since 01/21/2005

Ruff Roofers, Inc.

Phone: (410) 242-2400Fax: (410) 247-7171View Additional Phone Numbers1420 Knecht Ave, BaltimoreMD 21227-1448 Send email to Ruff Roofers, Inc.View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 01/21/2005

BBB has determined that Ruff Roofers, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Ruff Roofers, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 4 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

4 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Guarantee / Warranty Issues1
Problems with Product / Service3
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Ruff Roofers, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB business review.

BBB file opened: 02/13/1996Business started: 05/30/1939
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Dept. of Labor, Licensing & Regulation (dllr)
500 N Calvert St Ste 401
Baltimore, MD21202
(410) 230-6001
http://www.dllr.state.md.us/license/

BBB records show a license number of 89295 for this company, issued by Dept. of Labor, Licensing & Regulation (dllr). Their web address is http://www.dllr.state.md.us/license/. The expiration date of this license is 10/12/2016. Maryland HIC license is in the name of Timothy R Ruff.

Type: Maryland Home Improvement Commission

Check License Status: http://www.dllr.state.md.us/license/mhic/?89295

Please note that governmental licensing information may not be current.

BBB records show a license number of 2705117666 for this company. The expiration date of this license is 10/31/2015. Virginia HIC/CIC license under the name Ruff Roofers Inc.

Check License Status: http://www.dpor.virginia.gov/LicenseLookup/

Please note that governmental licensing information may not be current.

BBB records show a license number of 410511001045 for this company. The expiration date of this license is 05/31/2015. District of Columbia Gen Contr/Construction Mngr license under Ruff Roofers Inc.

Check License Status: http://pivs.dcra.dc.gov//BBLV/Default.aspx

Please note that governmental licensing information may not be current.

BBB records show a license number of 420311003828 for this company. The expiration date of this license is 05/31/2015. District of Columbia Home Improvement Salesman license under Ruff Roofers Inc.

Check License Status: http://pivs.dcra.dc.gov//BBLV/Default.aspx

Please note that governmental licensing information may not be current.

Type of Entity

Corporation

Incorporated: February 1996, MD

Contact Information
Principal: Mr. Robert Ruff (Owner)Mr. Mack Carpenter (Controller)Ms. Laurie Garland (Office Manager)
Number of Employees

50

Business Category

Roofing Contractors, Shingles, Slate, Siding Contractors, Contractor - Metal Roofing, Commercial Roofing

Products & Services

This company offers roofing, gutters, siding and trim services.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.