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          Phil DiBello Family Roofing, Inc. has 1 locations, listed below.

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            Business ProfileforPhil DiBello Family Roofing, Inc.

            Roofing Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/7/1990

            Years in Business: 45

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Products & Services

            This company offers roofing services including roof replacement, roof installation and roof repairs as well as siding, gutter and downspout repair.

            Business Details

            BBB File Opened:
            8/1/1985
            Years in Business:
            45
            Business Started:
            3/1/1979
            Business Started Locally:
            3/1/1979
            Business Incorporated:
            3/7/1979
            Accredited Since:
            8/7/1990
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Phil DiBello Roofing Co., Inc.
            • Phil DiBello Roofing Inc.
            Contact Information

            Principal

            • Mr. Phillip Moskowitz, President

            Customer Contact

            • Mr. Phillip Moskowitz, President
            Additional Contact Information

            Fax Numbers

            • (410) 752-7947
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Hire a trusted roofing contractor to repair, replace roof

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/19/2021

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            In March 2021, we contracted with Phil DiBello Roofing Inc to replace our roof and five skylights. The job was completed on April 7, 2021. The roofing job was completed to our satisfaction. However, two skylights appeared to be improperly installed. We asked the job foreman to remove the skylights and reseat them. He assured us that the skylights were flush with plywood and only appeared to be off center from the inside. He also said that the company would take care of installing wood trim around the inside of the skylights so that we will "not even notice it". Two carpenters come to our house on April 10 and installed the trim around the inside of the skylights. It is still noticeable, just not as bad. On April 15, I received a phone call from Mr. Phil DiBello demanding payment of $558 for the installation of the skylight trim. Mr. DiBello correctly pointed out that our roofing contract did not include the inside trim work. Our response was that 1. The contract did say that the job needed to be completed to our satisfaction and we were not initially satisfied with the seating of the skylights. 2. The job foreman refused to reseat the skylights and instead offered to have trim installed. 3. We assumed that the job foreman was speaking for the company.Mr. DiBello became very irate at this point. He accused us of being verbally abusive to his employee. He said that the foreman was not speaking for the company and that we should incur the costs. He also said that he would refuse to honor the warranty for workmanship and materials in the contract. Our stance is that since Mr. DiBello's employee offered to have the trim installed, the company should be responsible for the cost. We also feel that Mr. DiBello has no right to void our warranty. Product_Or_Service: Roof and skylights
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            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB of Greater Maryland

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