This Business is not BBB Accredited
Rocky Gap Casino Resort
Phone: (800) 724-0828Fax: (301) 784-8456
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Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||4|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||4|
Complaint Breakdown by ResolutionAbout Complaint Details
|01/27/2014||Problems with Product / Service | Read Complaint Details|
Complaint Category: None of the Above - Customer Service Complaint Issue
Complaint: misrepresentation of the use of gift cards in the casino.
Initial Business Response
Complaint Resolution: Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
|09/17/2012||Problems with Product / Service|
|02/13/2012||Problems with Product / Service|
|10/11/2012||Problems with Product / Service|
Resorts, Day Spas, Hotels, Golf Courses - Private