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BBB Accredited Business since 11/14/2011
Custom Mechanical Services, Inc.
Phone: (410) 804-8229Fax: (410) 420-90932 Dublin Way, Bel Air, MD 21014-3713 Send email to Custom Mechanical Services, Inc.
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This company provides plumbing services.
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A BBB Accredited Business since 11/14/2011
BBB has determined that Custom Mechanical Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Custom Mechanical Services, Inc.'s rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB reliability report.BBB file opened: 11/10/2011Business started: 01/01/2000
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Dept. of Labor, Licensing & Regulation (dllr)
500 N Calvert St Ste 401
BBB records show a license number of 20340 for this company, issued by Dept. of Labor, Licensing & Regulation (dllr). Their web address is http://www.dllr.state.md.us/license/. The expiration date of this license is 05/14/2015. This license is in the name of John Lee Packard.Type: Licensed Plumber
Check License Status: https://www.dllr.state.md.us/cgi-bin/ElectronicLicensing/OP search/OP search.cgi?calling app=PLM::PLM_qselect20340
Please note that governmental licensing information may not be current.
Type of Entity
Incorporated: January 2000, MD
Contact InformationPrincipal: Mr. John L. Packard (Owner)
Number of Employees
Plumbing - Contractor, Water Heaters - Dealers, Plumbing Drains & Sewer Cleaning, Plumbers - Commercial, Plumbers
Products & Services
This company offers commercial and residential plumbing services.
Serving the Greater Baltimore Metropolitan Area.
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Greater Maryland, serving Western MD to the Eastern Shore. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Custom Mechanical Services, Inc. is in this range.
Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
BBB Complaint Process
Industry Tips for Plumbing - Contractor
What is BBB Advertising Review?
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.