BBB Business Review
This Business is not BBB Accredited
Linthicum Plumbing & Drain Cleaning, Inc.
Find a LocationPhone: (410) 768-5350Fax: (410) 768-6535View Additional Phone Numbers229 Thelma Ave, Glen Burnie, MD 21061-3913http://www.linthicumplumbing.net
BBB Business Reviews may not be reproduced for sales or promotional purposes.
BBB Accreditation
On December 6, 2012 BBB Standards and Compliance Committee acting on behalf of BBB Greater Maryland Board of Directors unanimously voted to revoke Accreditation of Linthicum Plumbing & Draining for failing to meet Standard 6 of BBB Code of Business Practices requiring the business to fully resolve respond and resolve complaints forwarded by BBB.
On 12/09/2012 this company's accreditation in BBB was revoked by BBB's Board of Directors due to failure to respond to one or more customer complaints filed with the BBB.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Linthicum Plumbing & Drain Cleaning, Inc.'s rating include:
- Failure to respond to one complaint filed against business.
- BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Problems with Product / Service | 2 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 2 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Complaint Breakdown by Resolution
| 08/14/2012 | Problems with Product / Service |
| 11/05/2012 | Problems with Product / Service |
Industry Comparison| Chart
Plumbers, Appliances - Small - Service & Repair, Appliances - Installation, Appliances - Major - Service & Repair, Garbage Disposals - Household, Bathroom Remodeling, Water Heaters - Repairing, Plumbing Drains & Sewer Cleaning, Sump Pump Contractors, Boilers - Repair & Cleaning, Kitchen Remodeling
Additional Information
topIf a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB reliability report.
BBB file opened: 10/11/1995Business started: 10/19/1994Licensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Dept. of Labor, Licensing & Regulation (dllr)500 N Calvert St Ste 401
Baltimore, MD21202
(410) 230-6001
http://www.dllr.state.md.us/license/mhic
BBB records show a license number of 8447 for this company, issued by Dept. of Labor, Licensing & Regulation (dllr). Their web address is http://www.dllr.state.md.us/license/mhic. The expiration date of this license is 10/31/2014. This license is in the name of Timothy Young.
Type: Licensed PlumberCheck License Status: https://www.dllr.state.md.us/cgi-bin/ElectronicLicensing/OP search/OP search.cgi?calling app=PLM::PLM_qselect8447
Please note that governmental licensing information may not be current.
BBB records show a license number of 123102 for this company, issued by Dept. of Labor, Licensing & Regulation (dllr). Their web address is http://www.dllr.state.md.us/license/mhic. The expiration date of this license is 01/28/2014. This license is in the name of Linthicum Plumbing & Drain Cleaning, Inc..
Type: Maryland Home Improvement CommissionCheck License Status: http://www.dllr.state.md.us/license/mhic/?123102
Please note that governmental licensing information may not be current.
Type of Entity
Corporation
Incorporated: October 1994, MD
Contact Information
Principal: Mr. Timothy S. Young (President)Number of Employees
15
Business Category
Plumbers, Appliances - Small - Service & Repair, Appliances - Installation, Appliances - Major - Service & Repair, Garbage Disposals - Household, Bathroom Remodeling, Water Heaters - Repairing, Plumbing Drains & Sewer Cleaning, Sump Pump Contractors, Boilers - Repair & Cleaning, Kitchen Remodeling
Products & Services
This company offers residential, commercial and industrial plumbing, sewer and drain cleaning services.
Map & Directions
Map & Directions
Address for Linthicum Plumbing & Drain Cleaning, Inc.
229 Thelma Ave
Glen Burnie, MD 21061-3913
LocationsX
2 Locations
229 Thelma Ave
Glen Burnie, MD 21061-3913(410) 768-5350
(410) 941-4246
(888) 711-8306
(877) 727-1700DirectionsPO Box 511
Linthicum, MD 21090-0511Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Greater Maryland, serving Western MD to the Eastern Shore. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Linthicum Plumbing & Drain Cleaning, Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Plumbers
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
About BBB Business Review Content and Services
Some Better Business Bureaus offer additional content and services in BBB Business Reviews. The additional content and services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release. Not all enhanced content and services are available at all Better Business Bureaus.