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Find a Location

Pivot Physical Therapy has 194 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Pivot Physical Therapy

      3700 Fleet Street, Suite 109 Baltimore, MD 21224

    • Pivot Physical Therapy

      1789 S Braddock Ave Ste 10 Pittsburgh, PA 15218-1842

    • Pivot Physical Therapy

      237 Johns St Ste 1 Johnstown, PA 15901-1555

    • Pivot Physical Therapy

      3053 New Germany Rd Ebensburg, PA 15931-3516

    • Pivot Physical Therapy

      5770 Baum Blvd Suite 100 Pittsburgh, PA 15206

    Business ProfileforPivot Physical Therapy

    Physical Therapist
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Pivot Physical Therapy has 194 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Pivot Physical Therapy

        3700 Fleet Street, Suite 109 Baltimore, MD 21224

      • Pivot Physical Therapy

        1789 S Braddock Ave Ste 10 Pittsburgh, PA 15218-1842

      • Pivot Physical Therapy

        237 Johns St Ste 1 Johnstown, PA 15901-1555

      • Pivot Physical Therapy

        3053 New Germany Rd Ebensburg, PA 15931-3516

      • Pivot Physical Therapy

        5770 Baum Blvd Suite 100 Pittsburgh, PA 15206

      Location of This Business
      3700 Fleet Street, Suite 109, Baltimore, MD 21224
      BBB File Opened:
      10/14/2014
      Years in Business:
      9
      Business Started:
      8/12/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 19467 for this business, issued by Maryland Dept. of Health & Mental Hygiene

      These agencies may include:

      Maryland Dept. of Health & Mental Hygiene

      201 W Preston St

      Baltimore MD 21201

      (410) 767-6500

      https://www.dhmh.state.md.us

      Business Management
      • Mr. Robert Pounders, Director of Human Resources
      • Mr. Harris Thompson, CEO
      • Ms. Lauren Kronthal

      Customer Complaints

      14 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/07/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Resolved
      On October 4th I went to physical therapy, paid my co-pay and left.. a couple of hours later my debit card was compromised for $644.55. I contacted my bank, they asked me if I had used my card anywhere unsafe or unusual, I told them no, they refunded my money and opened an investigation, and gave me a new card with a new #. On November 9th I again went to physical therapy, paid my co-pay and came home. Several hours later my new card was again comprised for $104.94. I again contacted my bank, they cancelled my card and asked me where I had used my card. The only place I had used my card was at physical therapy. Looking back at my last fraud we realized both times the fraud occurred was after I had used my debit card at physical therapy. They recommended I file a police report, which i have done. On Nov 10 **** sent a notification that my card was trying to be used again, (twice) but since it had already been cancelled it was denied.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Joan T

      1 star

      10/18/2023

      Had me doing exercises instead of what the doctor ordered, which was dry needling. I questioned them each visit, and therapist always had an excuse. Told the doctor that I NEVER got the treatment they ordered. Quit therapy after the 3rd visit because of this. I don't think they really know what their doing it don't care. I believe they didn't even know HOW to do dry needling even though they said they do. Even with exercises, they tell you what to do, set a kitchrn timer and walk away......thats NOT physical therapy!

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