This Business is not BBB Accredited
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Morningstar Photography is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Morningstar Photography's rating include:
- 10 complaints filed against business
- Failure to respond to 9 complaints filed against business.
- BBB does not have sufficient background information on this business. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||7|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||10|
Additional Complaint Information
As of 9/9/14, BBB files indicate that Morningstar Photography has a pattern of complaints concerning consumers not receiving the products they paid for. On 8/28/14, BBB notified Morningstar Photography regarding these allegations and asked them to provide a course of action which would help reduce or eliminate the causes for these types of complaints. On 9/9/14 BBB noted that Morningstar Photography did not respond to BBB regarding these allegations.
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Morningstar Photography
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB business review.BBB file opened: 03/21/2001Business started: 03/21/2001Business started locally: 05/01/1996
Business ManagementPrincipal: Mr. Alan Rein (Owner)
Contact InformationMs. Carla Rein (Manager)
Number of Employees
Photographers, Photographers - Wedding, Photographers - Aerial
Products & Services
This company offers photography services.