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Find a Location

Asphalt Star has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAsphalt Star

    Paving Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/6/2013

    Years in Business: 67

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company offers residential and commercial paving services.

    Only commercial paving services are provided in the state of Virginia.

    Business Details

    Location of This Business
    8136 Ventnor Rd, Pasadena, MD 21122-5735
    BBB File Opened:
    2/4/2013
    Years in Business:
    67
    Business Started:
    1/1/1957
    Business Started Locally:
    4/20/2006
    Business Incorporated:
    4/20/2006
    Accredited Since:
    2/6/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 130360 for this business, issued by Maryland Department of Labor. The expiration date of this license is 10/31/2024.

    These agencies may include:

    Maryland Department of Labor

    500 N Calvert St Ste 401

    Baltimore MD 21202

    (410) 230-6001

    http://www.labor.maryland.gov/

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • S. Cooper Paving, LLC
    Business Management
    • Mr. Sam Cooper, President
    Contact Information

    Principal

    • Mr. Sam Cooper, President

    Customer Contact

    • Mr. Sam Cooper, President
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring an asphalt paving company

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/22/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    Had a driveway installed in Dec 2021. In March, less than 3 months later, there is plants growing through the middle of the driveways. But that's not mainly why I'm mad; I contact Asphalt start 3 times in March about this issue, finally heard back about 2 weeks later. Was told I will have some contact me in about a week, no-one reached out to me. About 4 weeks later, I finally heard back and was told someone will be out to "look" at it, not even fix and this is about 2 months after I initially contacted them about the issue. Now we're 2 months into me just trying to have someone get back to me and even schedule to look at the mess. When I ordered the driveway work it took about 2-3 weeks for them to come give me a quote, get the work done and be paid, so why is it taking over 2 months just to have someone come out and look at the quality of the work provided? O I forgot, I already paid and they have their money, no incentive to followup on the supposed 2 year warrant on that work, that's gone terrible after 4 months only. I've had 3 no-show appointments thus far I'm which they were to come out and look at it, and not ever once a courtesy call saying they want to reschedule, I had to followup each time a few days after they did not show. I would hate to see what the wait to actually get the issue corrected would look like. Which their prices were not the lowest, it was not the highest either, a little above the mid- price options, I should have went wit the lower priced competition, because this is what I was trying to avoid as they say you get what you paid for, but a driveway that starts to open up less than 3 months later, I was hoping for more than that.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michele T

    5 stars

    10/18/2021

    I was called back immediately, and the owner arrived on time to look over the worksite and talk with me about my expectations. The crew arrived on time and the work was finished in a day. The only complaint is that the turf and extra dirt could have been hauled away or used to fill in the ruts left from the equipment. It had rained quite a bit the day before so the ground was very wet. Overall, I was very happy with the work and final product.

    Local BBB

    BBB of Greater Maryland

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