BBB Accredited Business since 08/21/2013
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A BBB Accredited Business since 08/21/2013
BBB has determined that Maryland Energy meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Maryland Energy's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Maryland Energy
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB business review.
Maryland Energy dba Maryland Natural Gas is a division of SouthStar Energy Services, a retail natural gas marketing company operating in eight states. Based in Atlanta, SouthStar is a joint venture between AGL Resources Inc. and Piedmont Natural Gas Company. In addition to operating in Maryland as Maryland Energy, SouthStar also does business in Ohio as Ohio Natural Gas, in Georgia as Georgia Natural Gas(r), in New York as New York Natural Gas, in Florida as Florida Natural Gas(r), in the Carolinas as Piedmont Energy Company(r) and in other parts of the Southeast as SouthStar Energy Services.BBB file opened: 01/01/1998Business started: 01/01/1998
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Public Service Commission
6 Saint Paul St Ste 1600
Baltimore, MD 21202-1651
BBB records show a license number of IR-2106 for this company, issued by Public Service Commission. Their web address is http://www.psc.state.md.us. This license is in the name of South Energy Services, LLC d/b/a Maryland Energy.Type: Gas Supplier
Check License Status: http://webapp.psc.state.md.us/intranet/supplierinfo/gassupplier new.cfm
Please note that governmental licensing information may not be current.
Type of Entity
Limited Liability Corporation
Contact InformationPrincipal: Mr. Mike Braswell (President/CEO)Customer Contact: Mr. Bradford Paschal (Senior Specialist)Mr. Maurice Baker (Manager, Community Relations)Ms. Debra Freeman (Senior Specialist)Mr. Lee Jackson (Manager)Mr. Paul Thompson (Senior Specialist)
Number of Employees
Natural Gas Companies, Public Utility Consultants
Products & Services
This company offers natural gas/utility services.