BBB Business ReviewWhat is a BBB Business Review?
1 of 1 image | See All Images
BBB Accredited Business since 06/20/2013
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
A BBB Accredited Business since 06/20/2013
BBB has determined that NFM, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
This business has no rating at this time.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Problems with Product / Service||6|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||8|
If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB reliability report.BBB file opened: 03/30/1999Business started: 03/03/1998
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Dept. of Labor, Licensing & Regulation: Division of Financial Regulation
500 N Calvert St Ste 402
BBB records show a license number of 5330 for this company, issued by Dept. of Labor, Licensing & Regulation: Division of Financial Regulation. Their web address is http://www.dllr.state.md.us/finance/. The expiration date of this license is 12/31/2013.Type: Mortgage Lender
Check License Status: http://www.nmlsconsumeraccess.org/ 5330
Please note that governmental licensing information may not be current.
Type of Entity
Incorporated: March 1998, MD
Business ManagementPrincipal: Mr. Fred Sujat Esq. (Chief Compliance Officer)
Contact InformationMr. Andrew Bauerlien (Licensing Manager)Mr. Matthew Glyder (CFO)Mr. Shaun Hires (Director Operations)Ms. Pamela Knouse Esq. (Closing Manager)Mr. Jan Ozga Esq. (President)Ms. Bernadette Pearson (HR Director)Mr. Kamal Ranabhat (IT Manager)Ms. Laura Rich (Marketing Coordinator)Ms. LaTasha Rowe (General Counsel)Mr. Robert (Bob) Tyson (COO)
Number of Employees
Mortgage Lender, Mortgage Bankers, Mortgage Brokers
Products & Services
This company offers residential lending products to consumers in 27 states. These products include conventional, FHA, VA, & USDA mortgage products.
Alternate Business NamesNFM Consultants, Inc., National Fidelity Mortgage Corporation, Fidelity Mortgage Corporation, NFM, Consultants, NFM Lending
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Greater Maryland, serving Western MD to the Eastern Shore. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*NFM, Inc. is in this range.
Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
Additional Phone Numbers
- (888) 233-0092
- (443) 451-3100
Additional Fax Numbers
- (443) 451-4100
Additional Email Addresses
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Mortgage Lender
What is BBB Advertising Review?
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
About BBB Business Review Content and Services
Some Better Business Bureaus offer additional content and services in BBB Business Reviews. The additional content and services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release. Not all enhanced content and services are available at all Better Business Bureaus.