BBB Accredited Business since 12/20/2002
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
A BBB Accredited Business since 12/20/2002
BBB has determined that NewDay USA meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised NewDay USA's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 57 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||25|
|Billing / Collection Issues||4|
|Problems with Product / Service||27|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||57|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on NewDay USA
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB business review.BBB file opened: 11/27/2002Business started: 11/27/2002
Licensing, Bonding or Registration
This business has submitted a mortgage lender license for renewal and is authorized to conduct business unless renewal is denied.
Type of Entity
Limited Liability Corporation
Business ManagementPrincipal: Ms. Roberta Pek (Vice President)
Contact InformationMs. May Khieu (Chief Compliance Officer)Mr. Robert I. Posner (CEO)
Number of Employees
Mortgage Lender, Credit - Debt Consolidation Services, Reverse Mortgage
Products & Services
This company offers mortgage lending, refinancing, debt consolidation and reverse mortgages.
Alternate Business NamesNewDay Financial, LLC, New Day Reverse Mortgage Program, New Day VA Loan Program
Industry TipsConsumer Rights for Debt Collection
Education Information - Debt Management & Debt Settlement (MDAG)