This Business is not BBB Accredited
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Mattress Warehouse Corporate Office is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Mattress Warehouse Corporate Office's rating include:
- 292 complaints filed against business
Factors that raised Mattress Warehouse Corporate Office's rating include:
- Length of time business has been operating.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
BBB serving , maintains a report on this company's headquarters location. Please visit for details or call .
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||29|
|Billing / Collection Issues||5|
|Guarantee / Warranty Issues||49|
|Problems with Product / Service||189|
|Total Closed Complaints||292|
Customer Reviews Summary Read customer reviews
2 Customer Reviews Customer Reviews on Mattress Warehouse Corporate Office
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2 Customer Reviews|
If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB business review.BBB file opened: 09/27/1994Business started: 12/01/1989
Type of Entity
Incorporated: October 1989, MD
Business ManagementPrincipal: Mr. John Gibson (Customer Service Department)Ms. Miriam Daniel (Customer Service Department)
Contact InformationMr. John Ahern (Principal Owner) Bill Clark (Manager)Ms. Rose Flegal (Site Manager) Dave Kile (Manager) Steve Wright (Manager)
Number of Employees
Mattresses, Services - General, Furniture - Retail
Products & Services
This company sells bedroom furniture and accessories.
This company only has physical stores in Delaware, Maryland, North Carolina, Pennsylvania, Virginia, West Virginia, and Washington DC. The corporate office is located in Frederick, Maryland.
Alternate Business NamesMattress Warehouse, Mattress Warehouse Of Edgewood, Mattress Warehouse Of Hagerstown, Mattress Warehouse-lord, Mattress Warehouse-north Est, Mattress Warehouse, Inc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview