BBB Business Review

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This Business is not BBB Accredited

Village Lock & Key, Inc.

Phone: (410) 964-1812Fax: (410) 997-0463View Additional Phone Numbers8970 State Route 108 # C, ColumbiaMD 21045-2145 Send email to Village Lock & Key, Inc.http://www.villagelock.com

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BBB Accreditation

Village Lock & Key, Inc. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Village Lock & Key, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Village Lock & Key, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB business review.

BBB file opened: 08/11/1997Business started: 06/15/1987
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Dept. of Labor, Licensing & Regulation (dllr)
500 N Calvert St Ste 401
Baltimore, MD 21202
(410) 230-6001
http://www.dllr.state.md.us/license/

BBB records show a license number of 230 for this company, issued by Dept. of Labor, Licensing & Regulation (dllr). Their web address is http://www.dllr.state.md.us/license/. The expiration date of this license is 01/23/2017. This license is in the name of Sandra M. Cronson with American Lockworks Inc..

Type: Locksmith

Type of Entity

Corporation

Incorporated: June 1987, MD

Business Management
Principal: Ms. Chrissy Woodall (Marketing Manager)Ms. Sandra M. Croson (Owner)
Number of Employees

15

Business Category

Locks & Locksmiths

Products & Services

This company offers full cocksmith services and electronics.

Alternate Business Names
American Lockworks, Inc.
Industry Tips
Maryland Locksmiths Act

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.