Business ProfileforVista Pro Landscape & Design

Initially, June 2022, Vista Pro came to our property and made a great effort in acquiring the project for our yard. The initial sales representative, Georgino became dismissive with my wife who was the initial primary contact on our behalf. Within the initial 60 days of signing we never heard from Georgino again as he left the company and his replacement had not reached out to us to inform our party of the change in staff. At 90 days beyond the signing of our contract we still hadnt even received the material delivery. Once the construction commenced in October 2022, a member of Vista Pro’s organization showed up once in the month construction process while to our understanding later the individuals who were there daily with minimal to no supervision were outsourced subcontractors. Due to their absence, my wife reiterated via phone call that the patio install needs to be atleast 5 inches from our property line to insure availability for our fence install. We were told not to worry, those parameters would be met. Now, March 2023, we’ve hired a company to provide a fence. Before the start of this install the fence company actually conducted a survey of our property and informed us that the Vista Pro project was done right at our property line, astride to our neighbors yard. The vista pro staff never surveyed our property and due to this they built our patio flush on our property line which has become an inconvenience for both us and our neighbors also placing us in violation of our HOA approval despite our request to remain within the provided yard limitations.