BBB Business ReviewWhat is a BBB Business Review?
BBB Accredited Business since 03/08/2010
Patriot Home Improvement and Maintenance
(240) 405-203612503 Creagerstown Rd, Rocky Ridge, MD 21778-8636 Send email to Patriot Home Improvement and Maintenance
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
A BBB Accredited Business since 03/08/2010
BBB has determined that Patriot Home Improvement and Maintenance meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Patriot Home Improvement and Maintenance's rating include:
- Length of time business has been operating.
Factors that raised Patriot Home Improvement and Maintenance's rating include:
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB reliability report.BBB file opened: 03/04/2010Business started: 01/01/2008
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Dept. of Labor, Licensing & Regulation (dllr)
500 N Calvert St Ste 401
BBB records show a license number of 96325 for this company, issued by Dept. of Labor, Licensing & Regulation (dllr). Their web address is http://www.dllr.state.md.us/license/mhic. The expiration date of this license is 02/06/2014. This license is in the name of Carl Carter Jr.Type: Maryland Home Improvement Commission
Check License Status: http://www.dllr.state.md.us/license/mhic/?96325
Please note that governmental licensing information may not be current.
Type of Entity
Contact InformationPrincipal: Mr. Carl Carter (Owner)
Number of Employees
Home Improvements, Deck Cleaning & Sealing, Moldings, Snow Removal Service, Pressure Washing, Property Maintenance, Handyman Services, Painting Contractors, Home Improvements - Additions, Gutters & Downspouts, Drywall Contractors, Basement - Finishing, Lawn Maintenance
Products & Services
This company provides commercial or residential property improvements and maintenance services along with handyman services.
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Greater Maryland, serving Western MD to the Eastern Shore. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Patriot Home Improvement and Maintenance is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Home Improvements
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
About BBB Business Review Content and Services
Some Better Business Bureaus offer additional content and services in BBB Business Reviews. The additional content and services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release. Not all enhanced content and services are available at all Better Business Bureaus.