BBB Business Review

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BBB Accredited Business since 05/18/2007

J. D. Rock Custom Home Improvements L.L.C.

(301) 788-89721708 Dearbought Dr, FrederickMD 21701-9383 Send email to J. D. Rock Custom Home Improvements L.L.C.



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Description

This company provides home improvement, remodeling and repair services in Frederick, MD and surrounding counties.

BBB Accreditation

A BBB Accredited Business since 05/18/2007

BBB has determined that J. D. Rock Custom Home Improvements L.L.C. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised J. D. Rock Custom Home Improvements L.L.C.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

4 Customer Reviews Customer Reviews on J. D. Rock Custom Home Improvements L.L.C.

Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 4 Customer Reviews

Additional Information

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If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB business review.

The U.S. Local Business Association has recognized J.D. Rock Custom Home Improvements. To learn more about the organization, visit the link below.

http://www.bbb.org/washington-dc-eastern-pa/business-reviews/business-promotions-general/us-local-business-association-in-washington-dc-125553595

BBB file opened: 05/09/2007Business started: 12/01/2004
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Dept. of Labor, Licensing & Regulation (dllr)
500 N Calvert St Ste 401
Baltimore, MD 21202
(410) 230-6001
http://www.dllr.state.md.us/license/

BBB records show a license number of 123100 for this company, issued by Dept. of Labor, Licensing & Regulation (dllr). Their web address is http://www.dllr.state.md.us/license/. The expiration date of this license is 01/13/2017. The license is in the name of J D Rock Custom Home Improvements LLC.

Type: Maryland Home Improvement Commission

Check License Status: http://www.dllr.state.md.us/license/mhic/?

Please note that governmental licensing information may not be current.

Type of Entity

Limited Liability Corporation

Contact Information
Principal: Mr. Jon Rock (Owner)
Number of Employees

1

Business Category

Home Improvements, Pressure Washing, Windows - Installation & Service, Remodeling Services, Bathroom Remodeling, Construction & Remodeling Services, Siding Contractors, Roofing Contractors, Painting Contractors, Home Improvements - Additions, Garage Builders, Drywall Contractors, Basement - Contractors, Kitchen Remodeling, Kitchen & Bath - Design & Remodeling

Products & Services

This company offers general home improvement and remodeling services such as kitchen remodeling, bathroom remodeling, additions, roofing, patios, basements, drywall, windows, doors, masonry, painting, and other specialized services.

Service Area

Serving Frederick, MD and surrounding counties.


Customer Review Rating plus BBB Rating Summary

J. D. Rock Custom Home Improvements L.L.C. has received 4.7 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.