BBB Accredited Business since 02/06/2009
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A BBB Accredited Business since 02/06/2009
BBB has determined that Chilltrol meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Chilltrol's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 20 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||2|
|Guarantee / Warranty Issues||4|
|Problems with Product / Service||13|
|Total Closed Complaints||20|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Chilltrol
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB business review.BBB file opened: 06/20/1989Business started: 09/01/1987
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Dept. of Labor, Licensing & Regulation (dllr)
500 N Calvert St Ste 401
BBB records show a license number of 47008 for this company, issued by Dept. of Labor, Licensing & Regulation (dllr). Their web address is http://www.dllr.state.md.us/license/. The expiration date of this license is 07/16/2015. This license is in the name of Christopher Carlton.Type: HVACR
Check License Status: https://www.dllr.state.md.us/cgi-bin/ElectronicLicensing/OP search/OP search.cgi?calling app=HVAC::HVAC_qselect?47008
Please note that governmental licensing information may not be current.
Type of Entity
Incorporated: January 2011, DE
Contact InformationPrincipal: Mr. Bill Goul (General Manager)Mr. Kenneth W. Bertram (Production & Service Manager)Ms. Denise Hammel
Number of Employees
Heating & Air Conditioning, Heating Equipment, Heating Equipment & Systems Cleaning & Repair, Air Conditioning Repair, Air conditioning & Heating Contractors - Residential, Heating Contractors, Air Conditioning Contractors & Systems
Products & Services
This company offers residential, commercial and industrial heating and air conditioning sales, service and installation.