BBB Business Review

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BBB Accredited Business since 03/21/2012

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BBB Accreditation

A BBB Accredited Business since 03/21/2012

BBB has determined that BGE Home Products & Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised BGE Home Products & Service's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 98 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

98 complaints closed with BBB in last 3 years | 20 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues7
Billing / Collection Issues37
Delivery Issues2
Guarantee / Warranty Issues4
Problems with Product / Service48
Total Closed Complaints 98

Customer Reviews Summary Read customer reviews

2 Customer Reviews Customer Reviews on BGE Home Products & Service

Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2 Customer Reviews

Additional Information

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If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB business review.

BGE Home Products & Services, Inc. also doing business as Constellation Electric, which is not the same company as BGE, a regulated utility.

BBB file opened: 01/26/1996Business started: 04/19/1994
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Dept. of Labor, Licensing & Regulation (dllr)
500 N Calvert St Ste 401
Baltimore, MD 21202
(410) 230-6001
http://www.dllr.state.md.us/license/

BBB records show a license number of 108248 for this company, issued by Dept. of Labor, Licensing & Regulation (dllr). Their web address is http://www.dllr.state.md.us/license/. The expiration date of this license is 08/22/2016. This license is in the name of Ryan Tetteris.

Type: Maryland Home Improvement Commission

Check License Status: http://www.dllr.state.md.us/license/mhic/?

Please note that governmental licensing information may not be current.

BBB records show a license number of 7302 for this company, issued by Dept. of Labor, Licensing & Regulation (dllr). Their web address is http://www.dllr.state.md.us/license/. The expiration date of this license is 07/31/2016. This license is in the name of James M MacMannis.

Type: HVACR

Check License Status: https://www.dllr.state.md.us/cgi-bin/ElectronicLicensing/OP search/OP search.cgi?calling app=HVAC::HVAC_qselect?

Please note that governmental licensing information may not be current.

BBB records show a license number of 6739 for this company, issued by Dept. of Labor, Licensing & Regulation (dllr). Their web address is http://www.dllr.state.md.us/license/. The expiration date of this license is 10/02/2016. This license is in the name of Michael Reeder.

Type: Licensed Plumber

Check License Status: https://www.dllr.state.md.us/cgi-bin/ElectronicLicensing/OP search/OP search.cgi?calling app=PLM::PLM_qselect

Please note that governmental licensing information may not be current.

BBB records show a license number of 7070 for this company, issued by Dept. of Labor, Licensing & Regulation (dllr). Their web address is http://www.dllr.state.md.us/license/. The expiration date of this license is 11/17/2016. This license is in the name of Kenneth Crigger.

Type: Electrician

Check License Status: https://www.dllr.state.md.us/cgi-bin/ElectronicLicensing/OP search/OP search.cgi?calling app=ME::ME_qselect

Please note that governmental licensing information may not be current.

Type of Entity

Limited Liability Corporation

Business Management
Principal: Ms. Peggy Blasetti (Director, Customer Care)
Contact Information
Ms. Anna Marie Bavett Ms. Tara Greenbaum (Office Manager)Mr. Kevin Johnstone (A/R Manager)Mr. Kevin Klages (President/CEO)Mr. Thom Koontz (Sales Executive)Mr. Jeffrey Van Sant (Operation Manager)
Number of Employees

700

Business Category

Heating & Air Conditioning, Solar Energy System Design & Installation, Electric Companies, Air Conditioning Repair, Energy Audits, Water Heater - Tankless, Appliances - Small - Dealers, Air conditioning & Heating Contractors - Commercial, Air conditioning & Heating Contractors - Residential, Geothermal Heating & Cooling, Construction & Remodeling Services, Water Heaters - Repairing, Plumbers, Heating Contractors, Air Conditioning Contractors & Systems

Products & Services

This company offers residential, commercial and industrial plumbing, cooling, heating, ventilation services as well as home energy audits.

Alternate Business Names
Bge Home Products & Services, BGE Home, BGE Home Products & Services, LLC

Additional Business Names and Locations are viewable by clicking Find a Location
Industry Tips
Selecting a Solar Energy System

Customer Review Rating plus BBB Rating Summary

BGE Home Products & Service has received 5.0 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.