BBB Business Review

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BBB Accredited Business since 05/29/2013

Arctic Heating & Air Conditioning

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Phone: (410) 641-1434Fax: (410) 641-1437View Additional Phone Numbers301 Washington St, BerlinMD 21811-1444 Send email to Arctic Heating & Air Conditioning

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BBB Accreditation

A BBB Accredited Business since 05/29/2013

BBB has determined that Arctic Heating & Air Conditioning meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Arctic Heating & Air Conditioning's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Arctic Heating & Air Conditioning

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB business review.

BBB file opened: 03/07/1996Business started: 10/25/1982
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Dept. of Labor, Licensing & Regulation (dllr)
500 N Calvert St Ste 401
Baltimore, MD21202
(410) 230-6001
http://www.dllr.state.md.us/license/

BBB records show a license number of 2262 for this company, issued by Dept. of Labor, Licensing & Regulation (dllr). Their web address is http://www.dllr.state.md.us/license/. The expiration date of this license is 01/02/2017. This license is in the name of Russell Allen Queen.

Type: HVACR

Check License Status: https://www.dllr.state.md.us/cgi-bin/ElectronicLicensing/OP search/OP search.cgi?calling app=HVAC::HVAC_qselect?2262

Please note that governmental licensing information may not be current.

Type of Entity

Corporation

Incorporated: October 1982, MD

Contact Information
Principal: Mr. Russell Queen (President)Ms. Becky Dennis (Office Assistant)
Number of Employees

29

Business Category

Heating & Air Conditioning, Furnace Sales & Service, Humidifying Apparatus, Heating Equipment & Systems Cleaning & Repair, Air Conditioning Repair, Air Quality Service, Leak Detection, Dehumidifying Equipment, Air conditioning & Heating Contractors - Residential, Geothermal Heating & Cooling, Ventilating Contractors, Heating Contractors, Heat Pumps, Air Conditioning Contractors & Systems

Products & Services

This company offers heating & air conditioning services.

Alternate Business Names
Arctic Heating and Air Conditioning, Arctic Refrigeration and Air Conditioning Service

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.