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      Country
          Country

          Find a Location

          Gavigan's Home Furnishings has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Gavigan's Home Furnishings

              700 Evelyn Ave Ste B Linthicum Heights, MD 21090-1325

              BBB Accredited Business
            • Gavigan's Home Furnishings

              7319 Ritchie Hwy Glen Burnie, MD 21061-2361

              BBB Accredited Business
            • Gavigan's Home Furnishings

              1503 Rock Spring Rd Forest Hill, MD 21050-2833

              BBB Accredited Business
            • Gavigan's Home Furnishings

              6512 Baltimore National Pike Catonsville, MD 21228-3905

              BBB Accredited Business
            • Gavigan's Home Furnishings

              1750 E Joppa Rd Parkville, MD 21234

              BBB Accredited Business

            Business ProfileforGavigan's Home Furnishings

            Furniture Stores
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 12 Customer Reviews

            Customer Complaints

            27 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/28/2011

            Years in Business: 44

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            This company offers bedrooms, dining rooms, living rooms, dinettes, mattresses and accessories.

            Business Details

            This is a multi-location business.

            Find a Location

            Gavigan's Home Furnishings has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Gavigan's Home Furnishings

                700 Evelyn Ave Ste B Linthicum Heights, MD 21090-1325

                BBB Accredited Business
              • Gavigan's Home Furnishings

                7319 Ritchie Hwy Glen Burnie, MD 21061-2361

                BBB Accredited Business
              • Gavigan's Home Furnishings

                1503 Rock Spring Rd Forest Hill, MD 21050-2833

                BBB Accredited Business
              • Gavigan's Home Furnishings

                6512 Baltimore National Pike Catonsville, MD 21228-3905

                BBB Accredited Business
              • Gavigan's Home Furnishings

                1750 E Joppa Rd Parkville, MD 21234

                BBB Accredited Business
              BBB File Opened:
              1/2/2002
              Years in Business:
              44
              Business Started:
              3/17/1980
              Business Incorporated:
              5/13/1987
              Accredited Since:
              9/28/2011
              Type of Entity:
              Corporation
              Alternate Business Name
              • Gavigan's Furniture
              • Factory Outlet Furniture Company
              Hours of Operation

              Primary

              M:
              10:00 AM - 7:00 PM
              T:
              10:00 AM - 7:00 PM
              W:
              10:00 AM - 7:00 PM
              Th:
              10:00 AM - 7:00 PM
              F:
              10:00 AM - 7:00 PM
              Sa:
              10:00 AM - 7:00 PM
              Su:
              12:00 PM - 5:00 PM
              Contact Information

              Principal

              • Mr. Robert Gavigan Jr., Vice President

              Customer Contact

              • Mr. Robert Gavigan Jr., Vice President
              Additional Contact Information

              Fax Numbers

              • (410) 609-2575
                Primary Fax

              Phone Numbers

              Email Addresses

              Customer Complaints

              27 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/23/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              On 10/12/22 we purchased a Barcalounger recliner from R. Gavigan Furniture in Westminster but wouldn't arrive until late Nov. or mid Dec. Shortly after it arrived we noticed when someone sat in it, a 'screeching noise' started coming from the framework area and continued to get worse. In addition the seat cushion started to compress. It was obvious the framework was coming apart and with the deflated seat cushion it was difficult to get up out of the chair. This should not happen to a chair that was only a few months old and cost $1,965! We reached out to the management who sent a technician to examine the chair and yes, the frame was breaking and the seat cushion had compressed. My husband primarily uses the recliner on occasion when we're in the great room and he's not that heavy! The manager implied that if the chair was being used to sleep in, or used for long periods of time, it was being 'misused'! We didn't know there were time limits attached to using the chair! It was definitely not being 'misused' so she agreed to order a new framework to be installed. They've also ordered a new seat cushion but normally didn't do this. Getting the new parts is taking 6 or so weeks which puts us closer to the end of the original warranty. We requested an extended warranty as we fear this is going to happen again but was told the original warranty remained in place, would not be extended. We either want a replacement with a new warranty or an extended warranty for this piece. Basically we're stuck with a piece of junk.
              Read More

              Customer Reviews

              12 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Shana J

              11/19/2023

              We bought a $2000 mechanical recliner, including the warranty, in January, and it was delivered in April. In July, the backing came apart at the top, exposing a nail and a very sharp metal piece that cut me and my toddler. I contacted Gavigan's immediately and they sent me to ********, who said they were going to take care of it. It's now November 19. No one has been out to look at it, no new chair replacement has been ordered, etc. when I spoke to ******** about this in October, they said they ordered new upholstery in July in case it can be fixed (this can't be fixed). still waiting. No reason my brand new chair takes this long to be fixed. Our brand new $4500 couch also bought in January and delivered in April also now has a few flat cushions. We will never buy from Gavigans again. Their products are not well made, are too expensive to be wearing out in just a few months, and regardless of the warranty, they're not committed to fixing their furniture in a timely manner. We were looking at a $10,000 bedroom set in January with plans to purchase within a year. That is NOT going to happen. I'd rather buy from ***** ********. At least their furniture lasted more than a few months.

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