This Business is not BBB Accredited
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Fitness First Health Clubs is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Fitness First Health Clubs' rating include:
- 32 complaints filed against business
Factors that raised Fitness First Health Clubs' rating include:
- Length of time business has been operating.
- Response to 32 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||10|
|Problems with Product / Service||22|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||32|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Fitness First Health Clubs
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB business review.BBB file opened: 09/24/2007Business started: 01/01/1991
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Attorney General's Office
200 St Paul St
BBB records show a license number of Active for this company, issued by Attorney General's Office. Their web address is http://www.oag.state.md.us. This license is in the name of Fitness First.Type: Registered Health Club
Check License Status: http://www.oag.state.md.us/Healthclub/consumer.htmActive
Please note that governmental licensing information may not be current.
Type of Entity
Limited Liability Corporation
Contact InformationPrincipal: Mr. Peter Harvey (CEO)Customer Contact: Ms. Angela Parker (Assistant to the COO)Ms. Tara Harper (Customer Care)
Number of Employees
Exercise & Physical Fitness Programs, Fitness Centers, Health Clubs, Personal Trainers, Health & Fitness Program Consultants, Gymnasiums
Products & Services
This company offers individual and corporate exercise and physical fitness services.