BBB Business Review

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Fitness First Health Clubs

Find a Location

(866) 580-3444View Additional Phone Numbers7430 New Technology Way Ste B, FrederickMD 21703-8475http://www.fitnessfirstclubs.com

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BBB Accreditation

Fitness First Health Clubs is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Fitness First Health Clubs' rating include:

  • 32 complaints filed against business

Factors that raised Fitness First Health Clubs' rating include:

  • Length of time business has been operating.
  • Response to 32 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

32 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues10
Problems with Product / Service22
Advertising / Sales Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 32

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Fitness First Health Clubs

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB business review.

BBB file opened: 09/24/2007Business started: 01/01/1991
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Attorney General's Office
200 St Paul St
Baltimore, MD21202-2004
(410) 576-6300
http://www.oag.state.md.us

BBB records show a license number of Active for this company, issued by Attorney General's Office. Their web address is http://www.oag.state.md.us. This license is in the name of Fitness First.

Type: Registered Health Club

Check License Status: http://www.oag.state.md.us/Healthclub/consumer.htmActive

Please note that governmental licensing information may not be current.

Type of Entity

Limited Liability Corporation

Contact Information
Principal: Mr. Peter Harvey (CEO)Customer Contact: Ms. Angela Parker (Assistant to the COO)Ms. Tara Harper (Customer Care)
Number of Employees

20

Business Category

Exercise & Physical Fitness Programs, Fitness Centers, Health Clubs, Personal Trainers, Health & Fitness Program Consultants, Gymnasiums

Products & Services

This company offers individual and corporate exercise and physical fitness services.

Alternate Business Names
Fitness First of Bethesda, LLC

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.