BBB Business Review
What is a BBB Business Review?BBB Accredited Business since 07/26/2011
Dry Tek Environmental
Phone: (410) 543-4848Fax: (410) 543-4988View Additional Phone Numbers818 Brown St, Salisbury, MD 21804-3202 Send email to Dry Tek Environmentalwww.drytekenvironmental.com
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BBB Accreditation
A BBB Accredited Business since 07/26/2011
BBB has determined that Dry Tek Environmental meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Dry Tek Environmental's rating include:
- Length of time business has been operating.
Factors that raised Dry Tek Environmental's rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Problems with Product / Service | 1 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 1 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topIf a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB reliability report.
BBB file opened: 08/07/2008Business started: 01/01/2007Licensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Dept. of Labor, Licensing & Regulation (dllr)500 N Calvert St Ste 401
Baltimore, MD21202
(410) 230-6001
http://www.dllr.state.md.us/license/mhic
BBB records show a license number of 129160 for this company, issued by Dept. of Labor, Licensing & Regulation (dllr). Their web address is http://www.dllr.state.md.us/license/mhic. This license is in the name of Dry-Tek, Inc.
Type: Maryland Home Improvement CommissionCheck License Status: http://www.dllr.state.md.us/license/mhic/?129160
Please note that governmental licensing information may not be current.
BBB records show a license number of 11871 for this company, issued by Dept. of Labor, Licensing & Regulation (dllr). Their web address is http://www.dllr.state.md.us/license/mhic. The expiration date of this license is 05/26/2013. This license is in the name of Anthony Enfield.
Type: Board of ElectriciansCheck License Status: https://www.dllr.state.md.us/cgi-bin/ElectronicLicensing/OP search/OP search.cgi?calling app=ME::ME_qselect11871
Please note that governmental licensing information may not be current.
BBB records show a license number of 102406 for this company, issued by Dept. of Labor, Licensing & Regulation (dllr). Their web address is http://www.dllr.state.md.us/license/mhic. This license is in the name of Ezra Fauth.
Type: Maryland Home Improvement CommissionCheck License Status: http://www.dllr.state.md.us/license/mhic/?102406
Please note that governmental licensing information may not be current.
Type of Entity
Corporation
Incorporated: December 2006, MD
Contact Information
Principal: Mr. Ezra Fauth (General Manager)Customer Contact: Mr. Larry Daniel Mr. Ross Libby Mr. Tony Parsons (Master Electrician)Mr. Tom Parsons (Operations Manager)Number of Employees
8
Business Category
Contractor - Crawl Space, Mold Consulting & Testing, Electrical Power Systems (Residential & Commercial) - Backup Systems, Mold & Mildew Inspection/Removal/Remediation, Fire Damage Restoration, Fire & Water Damage Restoration
Products & Services
Dry Tek Environmental specializes in residential and commercial structural drying, electrical, mold remediation and fire and water restoration services.
Hours of Operation
Mon: 07:00 AM to 05:00 PMTue: 07:00 AM to 05:00 PMWed: 07:00 AM to 05:00 PMThu: 07:00 AM to 05:00 PMFri: 07:00 AM to 05:00 PMAlternate Business Names
Dry-tek Inc.LocationsX
1 Locations
-
Dry Tek Environmental, Inc.
818 Brown StSalisbury, MD 21804-3202(410) 543-4848
(866) 476-4231
(410) 548-0823Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Greater Maryland, serving Western MD to the Eastern Shore. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Dry Tek Environmental is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Contractor - Crawl Space
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What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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