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BBB Accredited Business since 03/05/2012

Access Receivables Management

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Phone: (443) 578-4444Fax: (443) 578-4145View Additional Phone Numbers11350 McCormick Rd Ste 800, Hunt ValleyMD 21031-1002 Send email to Access Receivables Management

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BBB Accreditation

A BBB Accredited Business since 03/05/2012

BBB has determined that Access Receivables Management meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Access Receivables Management's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 15 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

15 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues12
Problems with Product / Service3
Advertising / Sales Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 15

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Access Receivables Management

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB business review.

BBB file opened: 12/11/2000Business started: 11/01/1999
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Dept. of Labor, Licensing & Regulation: Division of Financial Regulation
500 N Calvert St Ste 402
Baltimore, MD21202-3659
(410) 230-6100
http://www.dllr.state.md.us/finance/

BBB records show a license number of 2858 for this company, issued by Dept. of Labor, Licensing & Regulation: Division of Financial Regulation. Their web address is http://www.dllr.state.md.us/finance/. The expiration date of this license is 08/28/2015. This license is issued to DTG Holdings Inc DBA Access Receivables Mgmt .

Type: Collection Agency

Check License Status: http://www.dllr.state.md.us/cgi-bin/fin reg el/rel2/FinReg search.cgi?calling app=Query::PQ_main2858

Please note that governmental licensing information may not be current.

Type of Entity

Corporation

Incorporated: March 1998, MD

Contact Information
Principal: Mr. Tom Gillespie (President)Customer Contact: Ms. Cynthia Bowser (Legal Coordinator/Security Analyst)Ms. Debbie Gillespie (Owner)Mr. Kevin Gillespie (Vice President)Ms. Melissa Lintz (Adminstrator Manager)Ms. Pam Long (VP of Sales)Ms. Melissa Robinson
Number of Employees

38

Business Category

Collection Agencies

Products & Services

This company offers third party debt collection business specializes in commercial B-2-B debt collection, using the benefits of technology and telecommuncations.

Alternate Business Names
DTG Holdings, Inc.
Industry Tips
Debt Collection
Consumer Rights for Debt Collection

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.