Charities that meet the Standards for Charity Accountability are eligible to participate in BBB Wise Giving Alliance Charity Seal program. The seal, which can be displayed on the charity's web site and in printed materials, helps inform the public that the charity meets these standards. This organization participates in this program.
Casey Cares provides bi-monthly support to each family in our programs. Families whose lives have been turned upside down by the diagnosis and treatment of a critically ill child receive support. There are six different programs in which our families participate. Our Family Festivities Program provides families with tickets to sporting events, area attractions, museums, plays, live shows and concerts. Working with hotels and businesses, the Casey Cares team designs a weekend vacation package for families participating in our Celebration Vacation Program. For a critically ill child, celebrating a birthday is an important milestone. To honor their special day, we initiated our Birthday Blast Program that provides a surprise delivery of a birthday cake, flowers, and cookie or balloon bouquets on the child's birthday. Added three years ago, the Kami's Jammies Program provides new sleepwear and themed pajama parties to children on extended hospital stays. Our newest program, the Caring Connections Group Party Program allows families to meet, share and lean on each other while taking part in fun group activities. Finally, our Better Together Program encourages families who have lost a child to continue to participate with our programs for an additional year to help heal.
For the year ended December 31, 2012, Casey Cares's program expenses were:
Total Program Expenses:
Chief Executive Officer:
Casey Baynes, Executive Director
Chair of the Board:
Chair's Profession / Business Affiliation:
President, The Affluence Group, LLC
Paid Staff Size:
5 full time and 2 part time Full Time.
Fund raising methods include: Direct Mail Appeals, Invitations to Fund Raising Events, Print Advertisements, Television, Radio, Grant Proposals, Internet, and Membership Appeals.
This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
According to Casey Cares's Audited financial statements for the year ended December 31, 2012:
Contributions - Cash
Contributions - In-Kind
Special Events - Net
% of total Expenses
% of total Income
* Excess of Expenses over Income
Beginning Net Assets
Ending Net Assets:
* Excess for the year indicates the portion of income remaining after expenses.
Notes and Comments
If a business refers you to another organization or uses sub-contractors, BBB recommends that you research that organization including reviewing their BBB business review.
An organization may change its practices at any time without notice. Donors must decide for themselves the significance of any variation from BBB Standards, taking into account the relative importance of the practice in question in the context of the organization's total performance.
This report reflects the results of an evaluation of informational materials provided voluntarily by the organization. The report is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgement.
This report is not to be used for fund raising or promotional purposes.
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Greater Maryland. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
BBB began including complaint response text in BBB Business Reviews on December 1, 2012. BBB reports the complaint response text for all reportable complaints against a business that are received electronically.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
Some Better Business Bureaus offer additional content and services in BBB Business Reviews. The additional content and services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release. Not all enhanced content and services are available at all Better Business Bureaus.
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
Customer Review Experience
5 points per review
3 points per review
1 point per review
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business. Details
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.