BBB Accredited Business since 04/08/2002
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A BBB Accredited Business since 04/08/2002
BBB has determined that Direct Buy of Columbia meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Direct Buy of Columbia's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 12 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||8|
|Problems with Product / Service||4|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||12|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Direct Buy of Columbia
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB business review.BBB file opened: 04/24/1992Business started: 10/02/1991
Type of Entity
Direct Buy of Columbia is a Franchise business of Franchisor Direct Buy, Inc.
Incorporated: May 2003, MD
Contact InformationPrincipal: Mr. Ruel Rodgers (Franchise Owner)Customer Contact: Ms. Patty Elliott-Gray (Office Manager)Ms. Denise Paolini ( Manager)
Related BusinessesDirect Buy of Columbia is a Franchise business of Franchisor Direct Buy, Inc..
Number of Employees
Buying Clubs & Group Purchasing Service, Sporting Goods - Retail, Jewelers - Retail, Housewares - Retail, Furniture - Retail, Floors - Hardwood, Electronic Equipment & Supplies - Dealers, Appliances - Small - Dealers, Appliances - Major - Dealers
Products & Services
This company offers wholesale retail products including home furniture, appliance, electronics, lighting & fans, flooring & tile, home decor & accressories, home improvement, outdoor, sports & recrecation, jewelry & apparel, and infant & youth buying services.