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BBB Accredited Business since 05/10/2010

The ROI Companies (Headquarters)

Phone: (410) 561-7800Fax: (410) 561-1648View Additional Phone Numbers1920 Greenspring Dr Ste 200, TimoniumMD 21093-4156 Send email to The ROI Companies

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BBB Accreditation

A BBB Accredited Business since 05/10/2010

BBB has determined that The ROI Companies meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised The ROI Companies' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 10 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

10 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues8
Problems with Product / Service2
Advertising / Sales Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 10

Additional Information

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If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB business review.

BBB file opened: 08/27/2003Business started: 04/15/1982
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Dept. of Labor, Licensing & Regulation: Division of Financial Regulation
500 N Calvert St Ste 402
Baltimore, MD21202-3659
(410) 230-6100
http://www.dllr.state.md.us/finance/

BBB records show a license number of 1891 for this company, issued by Dept. of Labor, Licensing & Regulation: Division of Financial Regulation. Their web address is http://www.dllr.state.md.us/finance/. The expiration date of this license is 04/11/2015. This license is in the name of Receivables Outsourcing, Inc.

Type: Collection Agency

Type of Entity

Corporation

Incorporated: April 1995, MD

Contact Information
Principal: Mr. Christopher Wunder (President)Customer Contact: Ms. Denise Taylor (Manager, Patient Quality)Mr. Michael Motsay (Executive Vice President)Mr. Joseph Pipkin (Chief Financial Officer)
Number of Employees

425

Business Category

Billing Service, Medical Coding, Health Recording Service, Collection Agencies, Collection Systems

Products & Services

This company offers revenue cycle management, healthcare insurance billing and follow up services to healthcare providers

Industry Tips
Consumer Rights for Debt Collection
Debt Collection
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