BBB Business Review

What is a BBB Business Review?

BBB Accredited Business since 02/03/1989

Mid-Atlantic Waterproofing of MD, Inc.

(301) 206-9500View Additional Phone Numbers9145 Guilford Rd Ste 180, ColumbiaMD 21046-2574 Send email to Mid-Atlantic Waterproofing of MD, Inc.

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company provides basement & crawlspace waterproofing and foundation repair services.

BBB Accreditation

A BBB Accredited Business since 02/03/1989

BBB has determined that Mid-Atlantic Waterproofing of MD, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Mid-Atlantic Waterproofing of MD, Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 43 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

This organization was a 2009 recipient of BBB Greater Maryland's Torch Award for Marketplace Excellence. Torch Awards are given to recognize organizations exhibiting ethics in the marketplace and exemplary dedication to advancing trust between businesses and consumers.

Customer Complaints SummaryRead complaint details

43 complaints closed with BBB in last 3 years | 13 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues6
Billing / Collection Issues1
Delivery Issues1
Guarantee / Warranty Issues12
Problems with Product / Service23
Total Closed Complaints 43

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Mid-Atlantic Waterproofing of MD, Inc.

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1 Customer Review

Additional Information

top

If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB business review.

BBB file opened: 02/28/1989Business started: 05/01/1965
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Dept. of Labor, Licensing & Regulation (dllr)
500 N Calvert St Ste 401
Baltimore, MD 21202
(410) 230-6001
http://www.dllr.state.md.us/license/

BBB records show a license number of 28758 for this company, issued by Dept. of Labor, Licensing & Regulation (dllr). Their web address is http://www.dllr.state.md.us/license/. The expiration date of this license is 11/01/2016.

Type: Maryland Home Improvement Commission

Check License Status: http://www.dllr.state.md.us/cgi-bin/electroniclicensing/OP search/OP search.cgi?calling app=HIC::HIC_qselect28758

Please note that governmental licensing information may not be current.

Type of Entity

Corporation

Incorporated: October 1994, MD

Business Management
Ms. Jane Azzinaro (Digital Marketing Manager)
Contact Information
Principal: Mr. Andrew Altman (General Manager)Mr. Edwin Fennell (President)Mr. Gill Lavallee (Marketing)Mr. Charles Levine (National Advertising Director)Ms. Nikki Lloyd (Assistant National Production Director)
Number of Employees

20

Business Category

Basement Waterproofing, Waterproofing Contractors, Foundation Repair & House Leveling, Foundation Inspection, Foundation Contractors, Sump Pump Contractors, Basement - Contractors

Products & Services

This company offers residential and commercial basement waterproofing services.

Hours of Operation
Mon: 08:30 AM to 09:00 PMTue: 08:30 AM to 09:00 PMWed: 08:30 AM to 09:00 PMThu: 08:30 AM to 09:00 PMFri: 08:30 AM to 09:00 PMSat: 08:30 AM to 04:00 PM
Alternate Business Names
Mid Atlantic Waterproofing of MD, Inc.

Customer Review Rating plus BBB Rating Summary

Mid-Atlantic Waterproofing of MD, Inc. has received 3.7 out of 5 stars based on 1 Customer Review and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.