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          Find a Location

          Thomas Cumberland has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Thomas Cumberland

              10325 Mt Savage Rd NW Cumberland, MD 21502-4925

            • Thomas Cumberland

              Rt 36 Motor City PO Box 3411 Cumberland, MD 21504-3411

            • Thomas Cumberland

              4003 Business Rt 220 Bedford, PA 15522

            • Thomas Cumberland

              PO Box 165 Bedford, PA 15522-0165

            • Thomas Cumberland

              127 S. Juliana St. Bedford, PA 15522

            Business ProfileThomas Cumberland

            New Car Dealers
            Multi Location Business

            Contact Information

            10325 Mt Savage Rd NW

            Cumberland, MD 21502-4925

            Get Directions
            Visit Website

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            5 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 84

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company offers sales of new and used vehicles as well as automobile parts and service.

            Business Details

            This is a multi-location business.

            Find a Location

            Thomas Cumberland has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Thomas Cumberland

                10325 Mt Savage Rd NW Cumberland, MD 21502-4925

              • Thomas Cumberland

                Rt 36 Motor City PO Box 3411 Cumberland, MD 21504-3411

              • Thomas Cumberland

                4003 Business Rt 220 Bedford, PA 15522

              • Thomas Cumberland

                PO Box 165 Bedford, PA 15522-0165

              • Thomas Cumberland

                127 S. Juliana St. Bedford, PA 15522

              Location of This Business
              10325 Mt Savage Rd NW, Cumberland, MD 21502-4925
              BBB File Opened:
              9/4/2002
              Years in Business:
              84
              Business Started:
              7/1/1939
              Business Started Locally:
              7/1/1939
              Business Incorporated:
              8/16/2000
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of NW10002991 for this business, issued by Maryland Dept. of Transportation

              These agencies may include:

              Maryland Dept. of Transportation

              7201 Corporate Ctr, PO Box 548

              Hanover MD 21076

              https://www.mdot.state.md.us

              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Thomas Subaru of Cumberland, LLC
              • Thomas Chervolet, Inc.
              • Thomas Subaru
              • Thomas Automotive Family
              • Thomas Subaru - Hyundai
              Contact Information

              Principal

              • Mr. Mark W. Thomas, CEO

              Customer Contact

              • Mr. Mark W. Thomas, CEO
              • Ms. Sandy Foor, Secretary
              • Mr. Chris Carpenter, General Manager
              • Ms. Shelley Gray, General Sales Manager
              Additional Contact Information

              Fax Numbers

              • (301) 724-7613
                Primary Fax
              • (814) 623-1281
                Other Fax
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              5 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/22/2024

              Complaint Type:
              Product Issues
              Status:
              Unanswered
              I traded my vehicle in on July 14th, 2023 to another dealership. When I traded the vehicle it sold my warranty back to Thomas Subaru. I contacted the salesman who sold me the vehicle I was trading while I was at the other dealership doing so. He said he needed the proof of trade. I sent him a picture of the bill of sale and he said the picture wasn’t good enough so I had the salesman of where I traded my vehicle send him email documentation of the trade. I contacted Thomas salesman over a month later asking when I should expect my refund and he said he never received proof of trade. So I forwarded the email to him again. He told me at most it would take is 6 weeks to receive my refund. I contacted him months after and never received a response. I contacted the dealership again first of the year and was told I would get a call back the next day. It’s been yet another week of no word from this dealership. This company along with the Gap insurance company they use owe me well over $1000. I’m sick of dealing with this company and getting the run around. It’s been over 6 months of dealing with this
              Read 4 More Complaints

              Customer Reviews

              0 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Local BBB

              BBB of Greater Maryland

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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