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          PropertyRoom.com, Inc. has 1 locations, listed below.

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            Business ProfileforPropertyRoom.com, Inc.

            Auctioneer
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            19 complaints closed in last 3 years

            8 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 2/21/2006

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers online auction services.

            Business Details

            BBB File Opened:
            10/16/2012
            Years in Business:
            24
            Business Started:
            8/11/1999
            Business Incorporated:
            11/16/2005
            Accredited Since:
            2/21/2006
            Type of Entity:
            Corporation
            Business Management
            • Mr. Aaron Thompson, CEO
            Contact Information

            Principal

            • Mr. Aaron Thompson, CEO

            Customer Complaints

            19 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/03/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            I spent over $400 on cheap jewelry that was not as described and faulty. The clasps won’t close on all of them, so they will fall off your body. They all came from the same person, ***** *. I was quite literally scammed. I contacted customer service on 12/17/23, only a few days after I received the products in the mail. I gave them all the information they required to process a return. I haven’t received a response. I would like to return these items for a full refund.
            Read More

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Janis F

            09/20/2023

            This site allows 3rd party vendors to sell on their site as well, and they are scammers. The jewelry company they allow to sell on there is selling ******** fakes, and propertyroom.com won't stop them. You think you are buying from police but it's some lady in a condo in PA selling plastic.

            PropertyRoom.com, Inc. Response

            09/22/2023

            PropertyRoom.com has been in business for over 20 years and in addition to the 4000+ police and government agencies the Company is partnered with, there are select third party merchants that also list on the site. These merchants go through an extensive vetting process before being allowed to sell on PropertyRoom.com. The third party merchant in question has been in partnership with PropertyRoom.com for over 10 years and the Company as well as the merchant stands behind the products 100%

            For more information, please reference the Company About article: **************************************************

            Local BBB

            BBB of Greater Maryland

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