BBB Business Review
What is a BBB Business Review?BBB Accredited Business since 07/17/2012
Chesapeake Veterinary Surgical Specialists
Phone: (410) 224-0121Fax: (410) 224-3988View Additional Phone Numbers808 Bestgate Rd, Annapolis, MD 21401-3016 Send email to Chesapeake Veterinary Surgical Specialistswww.cvssvets.com
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BBB Accreditation
A BBB Accredited Business since 07/17/2012
BBB has determined that Chesapeake Veterinary Surgical Specialists meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Chesapeake Veterinary Surgical Specialists' rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topIf a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB reliability report.
BBB file opened: 04/26/2005Business started: 09/01/1992Licensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Maryland Dept. of Agriculture50 Harry S Truman Pkwy
Annapolis, MD21401-8960
(410) 841-5700
http://www.mda.state.md.us
BBB records show a license number of 4092 for this company, issued by Maryland Dept. of Agriculture. Their web address is http://www.mda.state.md.us. The expiration date of this license is 06/30/2013. This license is in the name of Joseph M. Prostredny, DVM.
Type: Registered VeterinarianCheck License Status: http://www.mda.state.md.us/vetboard/reg vets/index.php4092
Please note that governmental licensing information may not be current.
BBB records show a license number of 02-034 for this company, issued by Maryland Dept. of Agriculture. Their web address is http://www.mda.state.md.us. The expiration date of this license is 06/30/2013. This license is in the name of Chesapeake Veterinary Surgical Specialists.
Type: Licensed Veterinary HospitalCheck License Status: http://www.mda.state.md.us/vetboard/reg vets/index.php02-034
Please note that governmental licensing information may not be current.
Type of Entity
Limited Liability Corporation
Contact Information
Principal: Dr. Joseph M. Prostredny (Founder)Customer Contact: Ms. Sarah "Sally" Strange (COO)Number of Employees
47
Business Category
Animal Hospitals, Rehabilitation Services, Pet Services, Veterinarians, Veterinary Emergency, Surgical Centers
Products & Services
This company offers veterinarian surgical speciality services.
Alternate Business Names
Chesapeake Veterinary Surgical Specialists, LLCLocationsX
1 Locations
-
CVSS
808 Bestgate RdAnnapolis, MD 21401-3016(410) 224-0121Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Greater Maryland, serving Western MD to the Eastern Shore. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Chesapeake Veterinary Surgical Specialists is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Animal Hospitals
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What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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