BBB Consumer Alert for Travel Awards

November 20, 2012

BBB Consumer Alert!


Hunting for a way to save on Holiday air travel? If your dreams seem to come true inthe form of a travel voucher from US Airlines, use caution. People all over the country, including BBB of Fort Worth’s own CEO, have received a voucher check for $1,400 for “two round trip airline tickets to anywhere in the continental US from any major international US airport.”

When we searched for US Airlines, a report came up under their alternate business name, Travel Awards. BBB’s business review from Scottsdale, AZ, shows that Travel Awards has an “F”rating, more than 60 complaints, and 12 negative customer reviews.

BBB urges you if receive a similar notice to use extreme caution, and follow these tips if you plan on learning more about the offer:

  • Ask detailed questions. Find out exactly what the price covers and what it doesn't. Be sure to ask about additional charges, as well.
  • Check out the deposit required and if the deposit is refundable.
  • Personally confirm all reservations.
  • Ask about any restrictions or blackout dates.

Call the BBB of Fort Worth and Tarrant County, Inc. at 817-332-7585, if you have any questions related to US Airlines’ travel voucher offer.