BBB Warns About Piccadilly Circus

September 11, 2012

One recentcircus-goer complained that her kids could put on a better three-ring spectaclein her own backyard than what she witnessed at a recent performance of Piccadilly Circus.

Another attendee said Piccadilly Circus was“ridiculous with no legitimate circus acts.” The Better Business Bureau receivednearly two dozen complaints from consumers in several states about theentertainment company.

Piccadilly Circus,based in Sarasota, Fla., is slated to visit Cowtown ColiseumSept. 18 and 19, with performances at 4:30 p.m. each day. 

“We have anobligation to warn families that Piccadilly Circus may not be all that it promotesitself to be,” said John Riggins, president and CEO of the BBB of Fort Worthand Tarrant County, Inc.

“Therewere no tigers, no elephants at all, no camels, no trapeze artists, acrobaticsor contortionists, as they advertised,” cited a woman from Connecticut who attended the circus there.  One so-called “aerialist” was suspended only threefeet above the floor and needed assistance from others to spin.

Rigginssaid that others complained about what they perceived to be a misrepresentationin the cost of the tickets.  Piccadilly Circus has been distributing freetickets throughout the Fort Worth area for children between theages of 1 and 13.  The parents learn laterthat adults must pay $38 each. 

Other attendeeswere upset about the short length of the performance.  One said the promotional material promised ashow lasting 90 minutes. She complained that the performance, excludingintermission, lasted only 40 minutes.

Piccadilly Circusis not accredited by the BBB and carries a ‘D’ rating.  The BBB assigns a letter grade of A, B, C, Dor F to businesses, based on several factors. The BBB’s reviews and ratings can be viewed at


About the BBB

For morethan 100 years, Better Business Bureau has been helping consumers findbusinesses, brands and charities they can trust. In 2011, consumers turned toBBB more than 100 million times for Business Reviews on more than 4 millioncompanies and Charity Reports on 11,000 charities, all available for free at TheCouncil of Better Business Bureaus is the umbrella organization for 115 local,independent BBBs across the United States and Canada, as well as home to its nationalprograms on dispute resolution and industry self-regulation.